Sales Consultant

Victra - Verizon Authorized Retailer; Kings Mountain (NC); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Paid Training

Premium Health, Dental, and Vision

Paid Maternity Leave

401(k) Match

Tuition Reimbursement

50% off Verizon Service

VNation Disaster Relief

Referral Bonus

Frequent Contests

Career Advancement Opportunities

Job summary

Victra, Verizon’s largest premium retailer in the United States, is hiring a full-time Retail Sales Consultant to deliver world-class service and connect guests with the right technology solutions.

You’ll earn base pay plus uncapped commissions, with paid training and opportunities for advancement. A high school diploma or GED and customer service experience are required, with flexibility for evenings, weekends, and holiday periods.

Qualifications

• One or more years of customer service, preferably in a retail or sales environment.
• High school diploma or GED.
• Authorized to work in the United States.
• Willingness to work evenings, weekends, holidays, and peak season.
• Demonstrated ability to communicate with customers to find solutions.

Responsibilities

• Achieve and exceed monthly sales goals.
• Provide product benefits and solution recommendations to customers.
• Create personal connections with guests to make tech look simple.
• Assist with merchandising and store operations.

Skills

Customer service

Sales experience

Communication

Education

High school diploma or GED

Job description

Why Victra

Victra is Verizon’s largest premium retailer in the United States. We are seeking Sales Consultants who deliver world‑class service to Every Guest. Every Time. From executing Victra’s sales process to sharing your product knowledge, you will connect our guests to what matters most. You will be the face of Victra! We offer uncapped earning potential and endless opportunities for advancement. Our values of performance, collaboration, innovation, integrity, and celebration fuel our culture.

What You Will Be Doing

As a full‑time Victra Retail Sales Consultant, you’ll have the chance to control your career in one of our retail stores. Using your unique talents, passion for technology, and customer service skills, you will have the power to create the ultimate in‑store experience. In this role, you will:

• Achieve and exceed monthly sales goals.
• Work alongside peers and store leaders, learning and sharing ideas while serving customers and providing resolutions to issues.
• Be a passionate guest advocate with the desire to be yourself when connecting and having fun doing it!
• Provide product benefits and solution recommendations through exceptional customer service to deliver what our customers need.
• Create personal connections with guests to make tech look simple.
• Foster a competitive drive and ability to succeed in a fast‑paced sales environment.
• Assist with merchandising and operational functions.

Why Work At Victra

• Paid Training
• Premium Health, Dental, and Vision Insurance
• Paid Maternity Leave
• 401(k) Match
• Tuition Reimbursement
• 50% off Verizon Service
• VNation Disaster Relief
• Referral Bonus
• Frequent Contests
• Career Advancement Opportunities
• A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy.

We are proud our sales consultants earn an average annual salary of $40,000 to $64,000, combining a base hourly rate plus uncapped commission. We provide paid training and a guaranteed ramp‑up rate during your first 60 days of employment.

Employees accrue paid time off each pay period at a rate of no less than 40 hours per year for their first year and 80 hours per year each year thereafter. Employees in some states, as required by their state’s law, will accrue and may roll‑over sick time. All sick time required by state or local law will reduce an employee’s annual PTO accrual accordingly.

Physical Requirements

• Ability to lift 10 pounds.
• Ability to stand for long periods of time.

Training Requirements

All Sales Consultants must attend and complete a four‑day New Hire University (NHU) training program within 30 days of their official start date. This class may include overnight travel at the company’s expense. Various online and computer‑based training will be required throughout your employment with Victra.

What We’re Looking For

• High school diploma or GED.
• One or more years of customer service, preferably in a retail or sales environment.
• Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
• At least 18 years of age.
• Demonstrated experience communicating with customers to find solutions.
• Legally authorized to work in the United States.

Equal Employment Opportunity

We’re proud to be an equal‑opportunity employer - and celebrate our employees’ differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. al origin, age, disability, or Veteran status.