Sales Consultant

Victra - Verizon Authorized Retailer; Capitol Heights (MD); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Paid Training

Health, Dental, and Vision Insurance

Paid Maternity Leave

401(k) Match

Tuition Reimbursement

50% off Verizon service

Referral Bonus

Career Advancement Opportunities

Job summary

Victra - Verizon Authorized Retailer is seeking a full-time Sales Consultant in Capitol Heights, MD. You will connect our guests to what matters most while providing world-class service. In this role, you will exceed sales goals and create a unique in-store experience for guests.

The position offers competitive pay with uncapped earning potential, as well as health benefits and career advancement opportunities. Candidates should have a high school diploma and relevant customer service experience.

Qualifications

• One or more years of customer service experience, preferably in retail or sales.
• Willingness to work evenings, weekends, and holidays.
• Legally authorized to work in the United States.

Responsibilities

• Achieve and exceed monthly sales goals.
• Provide solutions and product recommendations through exceptional customer service.
• Foster personal connections with guests.

Skills

Customer service ability

Sales skills

Communication skills

Problem-solving

Technical knowledge

Education

High school diploma or GED

Job description

About Victra

Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Consultants who deliver world‑class service to Every Guest. Every Time. From executing Victra's sales process to sharing your product knowledge, you will connect our guests to what matters most. You will be the face of Victra. We offer uncapped earning potential and endless opportunities for advancement. Our values of performance, collaboration, innovation, integrity, and celebration fuel our culture.

What You Will Be Doing

As a full‑time Victra Retail Sales Consultant, you'll have the chance to control your career in one of our retail stores. Using your unique talents, passion for technology, and customer service skills, you will have the power to create the ultimate in‑store experience. In this role, you will:

• Achieve and exceed monthly sales goals.
• Work alongside peers and store leaders, learning and sharing ideas while serving customers and providing resolutions to issues.
• Be a passionate guest advocate with the desire to be yourself when connecting and having fun doing it!
• Provide product benefits and solution recommendations through exceptional customer service to deliver what our customers need.
• Create personal connections with guests to make tech look simple.
• Foster a competitive drive and ability to succeed in a fast‑paced sales environment.
• Assist with merchandising and operational functions.

Why Work at Victra

• Paid Training
• Premium Health, Dental, and Vision Insurance
• Paid Maternity Leave
• 401(k) Match
• Tuition Reimbursement
• 50% off Verizon service
• VNation Disaster Relief
• Referral Bonus
• Frequent Contests
• Career Advancement Opportunities
• A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy.

What We're Looking For

• High school diploma or GED.
• One or more years of customer service, preferably in a retail or sales environment.
• Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
• At least 18 years of age.
• Demonstrated experience communicating with customers to find solutions.
• Legally authorized to work in the United States.

Physical Requirements

• Ability to lift 10 pounds.
• Ability to stand for long periods of time.

Training Requirements

All Sales Consultants must attend and complete a four‑day New Hire University (NHU) training program within 30 days of their official start date. This class may include overnight travel at the company's expense. Various online and computer‑based training will be required throughout your employment with Victra.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. All are invited to apply.