Service Technician

Landmarkcdjrofatlanta; Atlanta (GA); On-site; USD 75,000 - 130,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Paid Training

Vacation / PTO

Employee Purchase Program

Job summary

A leading automotive dealership is seeking a Service Advisor to manage customer service interactions. Responsibilities include greeting customers, providing repair estimates, and upselling services with integrity. Candidates should have strong communication skills and a commitment to customer satisfaction. This position offers competitive compensation and comprehensive benefits including medical, dental, and 401(k). Join a team dedicated to excellence in the automotive industry.

Qualifications

• Experience providing excellent customer service in a high-stakes environment.
• Ability to effectively communicate with customers and technicians.
• Strong upselling skills with integrity.

Responsibilities

• Greet customers promptly and courteously.
• Translate repair needs to techs accurately.
• Follow up on repairs and keep customers informed.

Skills

Customer service

Communication

Upselling

Problem-solving

Job description

Service Advisor – Service Drive Manager (Atlanta, Georgia)

Compensation: $75,000 to $130,000 per year

Business Unit: Landmark Dodge Chrysler Jeep Ram Fiat – Atlanta

Job Responsibilities:

• Greet service department customers promptly and courteously—attitude is everything!
• Listen to customers and clearly translate repair needs to techs
• Upsell additional services using low‑pressure, high‑integrity methods
• Provide accurate repair/maintenance estimates
• Adhere to policies on vehicle care and operation
• Follow up on each repair and keep customers informed of progress
• Sell and manage extended warranties
• Inspect repair quality and ensure all work is complete
• Notify customers when vehicles are ready for pick up
• Review and explain repairs and associated costs with customers
• Handle minor customer concerns and complaints
• Keep Service Manager informed of all problems and potential problems
• Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards

Benefits Offered:

• Medical
• Dental
• Vision
• 401(k)
• Basic Life Insurance
• Accident & Critical Illness Insurance
• Paid Training
• Short Term Disability
• Vacation / PTO
• Employee Purchase Program

About Us Welcome to our Employment Opportunities page! Landmark Automotive has been serving Dodge Chrysler Jeep RAM shoppers for over 40 years. With three locations to choose from in the Atlanta area, Landmark Automotive is proud to offer their customers an unbeatable selection and the lowest prices. Landmark is not only a premier destination for Atlanta car shoppers, but also the #1 Dodge dealership in the U.S. and the #1 Dodge Chrysler Jeep RAM dealership in the Southeast. We are interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.

Apply today!

Diesel Technician (Atlanta, Georgia)

Compensation: $125,000 to $185,000 per year

Business Unit: Landmark Dodge Chrysler Jeep Ram Fiat – Atlanta

Job Responsibilities:

• Examine and diagnose vehicles
• Discuss repairs with shop foreman or service advisor
• Communicate additional service requests to service advisor
• Plan work in cooperation with shop foreman
• Provide labor estimates to service advisor
• Monitor repair time and update service advisor
• Maintain strict adherence to dealership policies on vehicle care and operation
• Complete story and/or documentation for client repairs
• Assist in mentoring technician trainees
• Attend company and factory training
• Keep current with factory technical bulletins
• Understand and follow federal, state and local regulations (such as disposal of hazardous waste)

Education and/or Experience:

High school diploma or GED (general equivalency diploma); or 1 to 3 years related experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations:

• Operator Driver's License & State Inspection License

Benefits Offered:

• Medical
• Dental
• Vision
• 401(k)
• Basic Life Insurance
• Accident & Critical Illness Insurance
• Paid Training
• Short Term Disability
• Vacation / PTO
• Employee Purchase Program

About Us Welcome to our Employment Opportunities page! Landmark Automotive has been serving Dodge Chrysler Jeep RAM shoppers for over 40 years. ... (rest omitted for brevity)

Apply today!

Service Technician (Atlanta, Georgia)

Compensation: $85,000 to $175,000 per year

Business Unit: Landmark Dodge Chrysler Jeep Ram Fiat – Atlanta

Job Responsibilities:

• Examine and diagnose vehicles
• Discuss repairs with shop foreman or service advisor
• Communicate additional service requests to service advisor
• Plan work in cooperation with shop foreman
• Provide labor estimates to service advisor
• Monitor repair time and update service advisor
• Maintain strict adherence to dealership policies on vehicle care and operation
• Complete story and/or documentation for client repairs
• Assist in mentoring technician trainees
• Attend company and factory training
• Keep current with factory technical bulletins
• Understand and follow federal, state and local regulations (such as disposal of hazardous waste)

Education and/or Experience:

High school diploma or GED (general equivalency diploma); or 1 to 3 years related experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations:

• Operator Driver's License & State Inspection License

Benefits Offered:

• Medical
• Dental
• Vision
• 401(k)
• Basic Life Insurance
• Accident & Critical Illness Insurance
• Paid Training
• Short Term Disability
• Vacation / PTO
• Employee Purchase Program

About Us Welcome to our Employment Opportunities page! ... (rest omitted)

Apply today!

Bilingual Car Sales Professional – Spanish-English (Morrow, Chamblee or Athens, Georgia)

Landscape: LANDMARK AUTOMOTIVE DEALERSHIP GROUP

What You’ll Do:

• Greet and assist customers in both languages with professionalism and enthusiasm
• Conduct vehicle presentations, test drives, and follow‑ups
• Explain features, financing options, and purchase steps clearly and confidently
• Build lasting customer relationships and contribute to a positive dealership experience
• Meet monthly sales goals and participate in ongoing training
• Make outbound sales calls, texts, emails and video in huge volume

What We’re Looking For:

• Fluency in Spanish and English
• Strong communication and customer service skills
• A positive attitude and a passion for helping customers
• Ability to work Saturdays and peak dealership hours
• Prior sales experience is a plus—but we will train the right person!
• Valid driver’s license with a clean driving record

What We Offer:

• Competitive base pay + strong commission structure
• Health, dental, vision and 401k retirement benefits
• Paid training and continuous professional development
• A supportive team environment with opportunities for advancement

Apply today!

Outbound Call Center Agent – Landmark Automotive Dealership Group (Morrow, Chamblee or Athens, Georgia)

Key Responsibilities:

• Make outbound calls in volume to sales leads and successfully create appointments
• Follow up with past customers and internet inquiries
• Update customer information in our CRM system
• Meet daily/weekly call and appointment goals
• Provide exceptional service that reflects the dealership’s values
• Confirm appointments and follow up on missed appointments

Qualifications and Requirements:

• Excellent communication and customer service skills
• Strong phone etiquette and a positive attitude
• Ability to multitask and work in a fast‑paced environment
• Meet daily/weekly call and appointment goals
• Prior call center experience with a proven track record is required

What We Offer:

• Competitive pay with performance bonuses
• Opportunities for growth within the dealership
• Paid training
• Supportive team environment
• Full Company benefits - Major medical, health, dental, vision and matching 401k plan

Apply today!

Sales Consultant – Landmark Dodge Chrysler Jeep Ram Fiat (Chamblee, GA)

Responsibilities:

• Understand and implement dealership sales process
• Own every aspect of the sales process (from new client prospecting to vehicle delivery)
• Present and demonstrate inventory
• Review, update and manage daily inventory reports
• Create and execute strategies for increasing market share
• Prepare and review monthly plans with sales leadership
• Maintain Customer Service Index, Gross Average and monthly units to dealership standards
• Remain up-to-date on products, market trends and certification
• Must be familiar with Client Relationship Management (CRM) software

Education and/or Experience:

Experience, education and prior sales training are a PLUS.

Benefits Offered:

• Medical
• Dental
• Vision
• 401(k)
• Basic Life Insurance
• Accident & Critical Illness Insurance
• Paid Training
• Short Term Disability
• Vacation / PTO
• Employee Purchase Program

About Us Welcome to our Employment Opportunities page! ... (rest omitted)

Apply today!