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Coast Guard Exchange in Centreville, VA is seeking a Sales Clerk Leader for the Firearms department. You will provide exceptional customer service, assist with product selection, and help ensure a smooth shopping experience for customers who serve.
The role requires strict compliance with all firearm rules, handling ATF forms and paperwork, and coordinating with management on stock, pricing, and store operations. Weekend work is required.
Announcement #: 6942
Opening Date: 08 October 2026 Pay Plan/Series/Pay Band: NF-2091-02
Closing Date: Until Filled Work Schedule: Full-Time (30-40 hrs/wk)
Position: Sales Clerk Leader (Firearms) Salary: $22.08/hour
Who May Apply: All Sources Location:Centreville, VA- Exchange
Join our team as a Sales Clerk Leader in our Firearms department! In this dynamic role, you'll provide exceptional customer service, assist with product selection, and ensure a smooth shopping experience for customers. Be a vital part of a team that supports those who serve, offering them the convenience and quality they deserve. Ready to make a difference? Serve those who serve us!
Responsible for overall operations of firearms department. Must follow strict adherence and compliance to all ATF, Federal, State and Local firearm rules and regulations pertaining to firearms and adhere to any changes as they occur. Ensure proper completion federal form 4473; any applicable state forms and all ID and paperwork required for firearms sales. May order merchandise, receive, price and monitor stock levels. In conjunction with store management may be responsible for price changes, markdowns, promotional sets and signage. May communicate directly with HQ staff in the resolution of any special order requests for customers or merchandise issues at store level. Ensures daily count of on-site firearms to ensure accurate control. Welcome customers, maintain product knowledge and help with the selection of merchandise. React to all concerns of customers quickly with a sense of importance. Provides Premier Customer Service in the assistance to patrons in selection of goods or substitute items. May operate a cash register and account for daily cash reporting in accordance with established procedures. Key carrier, opening and closing the store as required. May direct/supervise other employees and be responsible for overall store in absence of management. Follow all policies regarding Loss Prevention. Be aware and proactive regarding shrink and the Alert Line. Follow all established safety standards and emergency preparedness requirements. Will be required to work weekends. Other duties as assigned.
If incumbent is less than 18 years of age, they must have the prior written consent of a parent or guardian and the written consent must be always in the person’s possession. The parent or guardian giving the written consent may not be prohibited by law from possessing a firearm (18 U.S.C. 922). The age in which one can sell firearms varies by state and we defer to state law.
You will be evaluated for this position based on how well you meet the qualifications below. Your resume/application must demonstrate the required experience/education. Please see additional information on how your application is evaluated.
QUALIFICATIONS REQUIRED:
Equal Employment Opportunity: All candidates will be considered without regard to any non-merit factor such as race, color, religion, sexual orientation, national origin, age, disability, or marital status.