Sales Center Representative

Sunstate Equipment Co.; Phoenix (AZ); On-site; USD 48,000 - 72,000; Full time

Job summary

Sunstate Equipment Co. is seeking a Sales/Inside Sales Support role to drive business in the Phoenix area. You will qualify leads, provide quotes, and process rental requests while supporting marketing campaigns and outbound outreach.

Ideal candidates have 0–2 years of experience, strong communication skills, and proficiency with Salesforce or similar CRMs. This office-based role requires independent work and teamwork in a fast-paced environment.

Qualifications

• No specific degree required; Bachelors preferred.
• 0-2 Years of Relevant Experience.

Responsibilities

• Qualify leads and establish new accounts to drive business within the territory.
• Provide accurate rental quotes and process rental requests in a timely manner.
• Qualify and assign sales opportunities to Sales Center Rep II’s and OSRs within the territory.
• Assist in marketing campaigns, including sales blitz outreach and lead qualification.
• Manage inbound calls and handle inquiries related to equipment availability, terms, and services.
• Educate customers on Sunstate value proposition and rental process.

Skills

Lead qualification

Outbound calls

CRM experience

Customer service

Education

Bachelor's degree preferred

Tools

Salesforce

Job description

Service Center
5552 E Washington St
Phoenix, AZ 85034, USA

Description

Sunstate Equipment Co.: Where Safety and People are Core Values

We take care of our People and it shows!

Hiring Immediately;Typical Schedule: Monday – Friday

Duties and Responsibilities:

• Customer Acquisition & Lead Qualification: Qualify leads and establish new accounts to drive business within the assigned territory.
• Quote & Order Processing: Provide accurate rental quotes and process rental requests in a timely manner.
• Opportunity Assignment: Qualify and assign sales opportunities to Sales Center Rep II’s and Outside Sales Reps (OSRs) within the assigned territory.
• Support Marketing & Sales Campaigns: Assist in marketing campaigns, including sales blitz outreach, outbound calls, intent signal response, and lead qualification.
• Inbound & Outbound Call Handling: Manage inbound calls and handle basic inquiries from customers related to equipment availability, rental terms, and services.
• Customer Education: Educate customers on the Sunstate value proposition, equipment availability, basic rental terms, and help them navigate the rental process.
• Salesforce CRM Management: Use Salesforce to log interactions, update customer records, and track sales opportunities. Ensure data accuracy and timely updates.
• Used Equipment Sales: Identify and convert interest in used equipment into sales opportunities, assisting customers with their purchasing needs.
• Product & Industry Knowledge Development: Continuously develop foundational knowledge of products and industry trends to better assist customers and increase sales.

Education/Years of Experience:

• No specific degree required; Bachelors preferred
• 0-2 Years of Relevant Experience

Qualifications/Requirements:

Sunstate is a proud Second Chance employer that evaluates every candidate on a case-by-case basis.

• Superior interpersonal and communication skills.
• Strong verbal and written communication in English (Bilingual in Spanish is a plus).
• Proficient in Microsoft Office (Outlook, Word, Excel).
• Previous outbound call/call center experience is required.
• Salesforce or other CRM experience preferred.
• Ability to work independently and in a team-oriented environment.
• Strong multitasking ability in a fast-paced setting.
• Proactive and goal-driven with a strong customer focus.
• Interest in developing a long-term career in a sales role
• Resilience with hunter’s mentality
• Curious, lifetime learner
• Competitive spirit

Working Conditions:

SVC - WORK ENVIRONMENT: Work is performed primarily in an office setting. PHYSICAL DEMANDS: Extended periods of sitting with brief standing and walking. Requires interaction with employees, agencies, customers, etc. Use of computer system for extended periods of time to communicate, gather and analyze information. Extended hours required during month end close. Ability to lift up to 25 lbs. *Each employee has a duty to be fully alert (unimpaired physically or mentally) and capable of regularly working safely.

#LI-SV1

Why Choose Us?

At Sunstate, every employee is valued, respected, and fairly compensated. More importantly, every employee has a voice that deserves to be heard. We are working hard to challenge the typical ways of business and develop an environment where our employees feel safe, comfortable, and look forward to coming to work. No matter which location you visit, you can’t help but feel the close-knit work-family environment.

We have strategically and organically grown our company from within, promoting from the ground up and providing employees with opportunities to explore their different passions within our own walls. This culture allows our people to develop valuable, marketable skills they can use throughout their career. Plus, with benefits like Baby Bonding, My Holiday vacation time, and discounts on everything from movie tickets to cell phone bills, we’re constantly evolving our resources to provide our people with tools to make their lives easier!

Be YOU at Sunstate

At Sunstate Equipment, we are actively fostering a workplace culture where individuals of all identities and life experiences feel genuinely valued, respected, and appreciated. As a proud equal-opportunity employer, we wholeheartedly welcome candidates from diverse backgrounds and cultures. We recognize and celebrate the unique perspectives they bring, with the understanding that they are the fuel for the innovative ideas that drive the evolution of our industry.

Sunstate Equipment Co. is an Equal Opportunity Employer

A Drug Free Workplace and Participates in E-Verify

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.