Sales / Branch Associate

A & M Industrial Inc; Duncan (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

A & M Industrial Inc. is launching a new South Carolina branch and seeks a motivated Sales/Warehouse Associate to support daily warehouse operations and customer service. You will assist in branch setup, manage inventory, and help fulfill customer orders in a fast-paced distribution environment.

The role offers training and opportunities to grow as the branch expands, with occasional travel to New Jersey for training. A strong emphasis on teamwork and customer focus is essential.

Qualifications

• 3-5 years of warehouse, distribution, or industrial supply experience required.
• Excellent written and oral communication skills.
• Ability to lift up to 50 lbs and work independently as well as in a team.

Responsibilities

• Support daily branch operations for smooth workflow.
• Present a professional image to customers, vendors, and team members.
• Communicate orders, shipments, and inventory to customers and internal departments.
• Assist with inside sales duties, including quotations and product information.
• Source products and negotiate favorable terms when possible.
• Follow company policies and operational standards.

Skills

Warehouse experience

Customer service

Industrial supply

Education

High school diploma or equivalent

Tools

MS Office

Job description

Description

About Us:

We are a leading, family-owned industrial distributor - a critical link in the supply chain that keeps industry running. For over 70 years, we've specialized in connecting world-class manufacturers with customers who rely on their products.

Industrial distribution is the business of sourcing, stocking, marketing, and delivering a broad range of essential industrial products- from safety equipment to material handling solutions. It plays a vital role in ensuring operational uptime, cost control, and reliability across sectors like manufacturing, construction, utilities, and government.

We represent some of the most trusted brands in metalworking, safety, MRO supplies, material handling, and piping products. What sets us apart is not just the products we deliver- how we deliver them. Through technology, people, and service, we are transforming the industrial distribution industry into one that is more efficient and obsessively customer-focused

Position Summary

We are seeking a motivated, dependable, and versatile Sales/Warehouse Associate to support the launch and daily operations of our new South Carolina branch location. This individual will play a critical role in ensuring the branch operates efficiently by managing warehouse responsibilities, supporting customer needs, and helping maintain a high level of service and professionalism.

The ideal candidate is organized, self-motivated, customer-focused, and comfortable working in a fast-paced distribution environment. This position offers training and opportunities to grow as the company/branch grows. Willingness to travel to NJ to train is a plus.

The company offers a comprehensive benefits package, including medical, dental, and vision coverage, a 401(k) plan with company match, paid time off, including holidays and vacation.

Requirements

Essential Responsibilities

Customer Service & Branch Support

• Support daily branch operations to ensure smooth and efficient workflow.
• Present a professional image to customers, vendors, and team members at all times.
• Communicate effectively with customers and internal departments regarding orders, shipments, and inventory.
• Some inside sales duties, to include generating new and repeat product quotations and product information to customers promptly.
• Some purchasing duties, including sourcing products and negotiating the most favorable agreement possible
• Follow company policies, procedures, and operational standards.

Warehouse & Inventory Operations

• Stock new inventory and maintain current inventory levels accurately and efficiently.
• Prepare, pack, and process customer orders for shipment via Ground and LTL carriers.
• Carefully and accurately maintain receiving and shipping records for assigned categories.
• Assist with loading and unloading incoming and outgoing freight shipments.
• Maintain a clean, organized, and safe warehouse and work environment.
• Perform general warehouse and clerical duties as assigned.

Delivery & Additional Duties

• Occasional local deliveries using a company vehicle may be required.
• Manage time effectively, meet personal productivity goals, and work collaboratively with other team members.
• Assist in additional operational tasks as needed to support branch success.

Qualifications

• High school diploma or equivalent preferred.
• 3-5 years of previous warehouse, distribution, customer service, or industrial supply experience.
• Must be able to lift up to 50 lbs.
• Strong organizational and multitasking skills.
• Excellent written and oral communication skills.
• Ability to work independently while contributing positively to a team environment.
• Basic computer skills and attention to detail are required.
• Must have a valid driver's license and maintain an acceptable driving record.

Desired Characteristics

• Self-starter with strong work ethic.
• Reliable and dependable attendance.
• Positive attitude and willingness to assist wherever needed.
• Ability to adapt in a growing branch environment.
• Commitment to customer service and operational excellence.