Sales Attendant, Concessions

The University of British Columbia; Union (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

The University of British Columbia is seeking a Sales Attendant for their Concessions at the Vancouver Campus. This role involves providing exceptional customer service, processing food orders, and maintaining food safety standards during high-paced events. Applicants should demonstrate a commitment to diversity and possess relevant qualifications, including a Food Safe Level 1 Certificate.

Qualifications

• Willingness to respect diverse perspectives.
• Ability to provide quality service to customers.
• Must have Serving it Right Certificate.

Responsibilities

• Serves customers and processes payments at concession counters.
• Maintains inventory and assists in food preparation.
• Ensures cleanliness and safety standards are met.

Skills

Customer Service

Attention to Detail

Teamwork

Education

Food Safe Level 1 Certificate

Completion of Grade 10

Job description

Sales Attendant, Concessions page is loaded

Sales Attendant, Concessions

Apply locations UBC Vancouver Campus time type Full time posted on Posted 9 Days Ago job requisition id JR21072 Staff - Union

Job Category

CUPE 116

Job Profile

CUPE 116 Hourly - Sales Attendant - Food Services

Job Title

Sales Attendant, Concessions

Department

Concession Services | Athletics & Recreation

Compensation Range

$22.06 - $23.32 CAD Hourly

Posting End Date

June 22, 2025

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

Please note that this is an Auxiliary position and hours for this position may vary based on business needs. We are recruiting for eight (8) vacancies.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Description Summary

The Sales Attendant, Concessions serves customers, takes payment, and prepares food at concession counters for Athletics & Recreation (A&R) events. These events create a fast paced, exciting environment and the opportunity to provide excellent customer service to our guests.

Organizational Status

Athletics & Recreation (A&R) is a department within the VP Students portfolio, with a strong focus on creating an exceptional UBC student experience. The A&R Department has a team of approximately 100 employees, and is led by a strong cross-unit management team. It services over 20,000 students through recreational programming, 24 varsity teams, 17 competitive club teams, along with thousands of members of the UBC community.

Work Performed

1. Takes and makes suggestions for customer food orders at counter; prepares and calculates bills for payment.
2. Enters customer orders in computer or cash register and accepts payment via cash, meal plan card, bonus cards, vouchers, debit, or credit card; distributes change & receipts as required, and cashes out as per policy.
3. Recommends food inventory levels and calls in approved orders; assists in maintaining inventory.
4. Assists cooks in the preparation of food as needed, including portioning, plating, wrapping, and packaging food items.
5. Prepares, plates, portions and dispenses food to customers in a serving line in accordance with policy or franchise standards.
6. Sets up service counter and replenishes supplies for sale, ensuring appropriate stock levels and proper stock rotation in refrigeration, storage and counter display units.
7. Cleans and maintains work area and related service stations, including light sweeping and mopping.
8. Assesses and ensures quality of finished product prior to serving customer.
9. Performs the duties of other food service workers on a relief basis as operationally required.
10. Maintains proper standards of sanitation and safety in accordance with FoodSafe, UBC policy and safety guidelines.
11. Carries out any other related duties as required in keeping with the qualifications and requirements of positions in this classification.

Consequence of Error/Judgement

Makes minor decisions related to sequence of duties. Errors may negatively impact customer experience.

Supervision Received

Works independently under general supervision.

Supervision Given

None. May assist in training new employees or guide student workers.

Minimum Qualifications

- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

Completion of Grade 10 and Food Safe Level 1 Certificate.Must have Serving it Right Certificate and legally be able to serve alcohol.1 years relevant experience or the equivalent combination of education and experience..Ability to provide quality service to customers in a courteous, patient manner.
Must be available for evening and weekend events (primarily on Friday and Saturday nights).
Events are not consistent and a flexible schedule is preferred.

About Us

The University of British Columbia is a global centre for research and teaching, consistently ranked among the top 20 public universities globally. A large part of what makes us unique is the community of engaged students, faculty, and staff who are collectively committed to shaping a better world.

Recognized as a leading employer in British Columbia and Canada, UBC supports inspired students, faculty and staff on their journey of discovery, and challenges them to realize their greatest potential. New ideas, changing infrastructure, innovative technology, and fresh approaches are opening up possibilities for the future of research, teaching, and work. Are you ready to embrace the future together?

Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, and/or Indigenous person.

All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.

If you have any accommodation or accessibility needs during the job application process, please contact the Centre for Workplace Accessibility at [e-mail] .