Sales Associate/Zapper (NYC)

Catbird NYC; New York (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

Catbird NYC seeks Zappers for part-time roles in their retail stores. Zappers assist with customer service and the unique task of welding jewelry. Ideal candidates will demonstrate a customer-first attitude and personal engagement while managing tasks efficiently.

Benefits

Weekend premium pay

Monthly bonus incentives

Qualifications

• Retail experience required; jewelry experience is a plus.
• Friendly, easy to get along with, and possesses common sense.

Responsibilities

• Weld Catbird’s forever jewelry on customers.
• Provide customer service for a welcoming buying experience.
• Assist in inventory management.

Skills

Customer service

Dexterity

Attention to detail

Job description

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This range is provided by Catbird NYC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $22.00/hr

We are looking for Zappers to join our retail stores in NYC. We are seeking candidates with part time availability (weekends a must). Our Zappers work both as Sales Associates assisting customers and also welding our forever bracelet selection onto customers in our stores. We will train you on welding but you must be someone who demonstrates dexterity, excellent eye-hand coordination and has a sharp eye and pays attention to detail.

About Catbird

In our 20 years in business, Catbird has become an icon, the ultimate destination in New York City for gifts and jewelry. Located in Soho and Williamsburg, Catbird is a mecca for an international cast of shoppers who come to visit the brick and mortar stores of their beloved website. Both our stores and website are filled with a carefully curated selection from New York’s most exciting designers, including our in-house line of jewelry. The Catbird line is made in our Brooklyn studio, using ethically sourced materials and conflict-free stones. Highly trained Catbird jewelers oversee every step of the process. We are dedicated to a return to local manufacturing – what our neighborhood was famous for. Catbird is a proud member of the CFDA, certified Made in New York, and No Dirty Gold.

The key to our success is remaining true to our values:

• Catbird is more than a jewelry brand. We are a community of customers, employees, and creative partners who have the power to create positive change. Our commitment to being an anti-racist organization is an ongoing one that requires actively championing diversity, inclusion, and equity
• We believe in making and selling things people will want to keep forever and will bring continuous joy
• We believe in doing everything we can ourselves
• We believe in always thinking of the long game and not focusing on a quick profit
• We believe we are the best at what we do and we work hard to make sure we know how to sustain it as we grow
• We believe in treating everyone (coworkers, customers, vendors) with deep respect, kindness, and honesty
  
  
  

Key Responsibilities

• Weld Catbird’s forever jewelry line onto our customers
• All aspects of customer service to create a welcoming and helpful buying experience for our customers
• Maintain Catbird’s high quality standards and educate customers on our product assortment
• Assisting managers to restock, receive, price, display, clean, and maintain inventory throughout the store
• Assist inventory team to make sure the sales floor is always restocked
  
  
  

Our Ideal Candidate

• Retail experience required, jewelry experience a plus
• Looking for someone who understands that customer service is the MOST important thing
• Someone who is nice, friendly, easy to get along with and has a good measure of common sense
• Loves to be around others, works collaboratively with a store team and truly enjoys connecting with people.
  
  
  

Compensation is $20-22/hr, plus premium weekend pay & monthly bonus incentives

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail Luxury Goods and Jewelry

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