Sales Associate/Zapper (NYC)

Catbirdnyc; New York (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading jewelry brand in New York City is looking for Zappers to assist customers and help with the welding of jewelry. The role requires part-time availability, excellent customer service skills, and attention to detail. This position combines traditional retail responsibilities with unique jewelry services, offering a great opportunity in a supportive and community-oriented environment.

Benefits

Premium weekend pay

Monthly bonus incentives

Qualifications

• Retail experience required, jewelry experience a plus.
• Positive customer service attitude is essential.
• Ability to collaborate well with others.

Responsibilities

• Weld jewelry onto customers.
• Provide excellent customer service.
• Maintain high quality standards and assist in inventory management.

Skills

Dexterity

Attention to detail

Customer service

Job description

We are looking for Zappers to join our retail stores in NYC. We are seeking candidates with part time availability (weekends a must). Our Zappers work both as Sales Associates assisting customers and also welding our forever bracelet selection onto customers in our stores. We will train you on welding but you must be someone who demonstrates dexterity, excellent eye-hand coordination and has a sharp eye and pays attention to detail.

About Catbird

In our 20 years in business, Catbird has become an icon, the ultimate destination in New York City for gifts and jewelry. Located in Soho and Williamsburg, Catbird is a mecca for an international cast of shoppers who come to visit the brick and mortar stores of their beloved website. Both our stores and website are filled with a carefully curated selection from New York’s most exciting designers, including our in-house line of jewelry. The Catbird line is made in our Brooklyn studio, using ethically sourced materials and conflict-free stones. Highly trained Catbird jewelers oversee every step of the process. We are dedicated to a return to local manufacturing – what our neighborhood was famous for. Catbird is a proud member of the CFDA, certified Made in New York, and No Dirty Gold.

The key to our success is remaining true to our values:

-Catbird is more than a jewelry brand. We are a community of customers, employees, and creative partners who have the power to create positive change. Our commitment to being an anti-racist organization is an ongoing one that requires actively championing diversity, inclusion, and equity

-We believe in making and selling things people will want to keep forever and will bring continuous joy.

-We believe in doing everything we can ourselves.

-We believe in always thinking of the long game and not focusing on a quick profit.

-We believe we are the best at what we do and we work hard to make sure we know how to sustain it as we grow.

-We believe in treating everyone (coworkers, customers, vendors) with deep respect, kindness, and honesty.

Key Responsibilities

• Weld Catbird’s forever jewelry line onto our customers
• All aspects of customer service to create a welcoming and helpful buying experience for our customers
• Maintain Catbird’s high quality standards and educate customers on our product assortment
• Assisting managers to restock, receive, price, display, clean, and maintain inventory throughout the store.
• Assist inventory team to make sure the sales floor is always restocked

Our Ideal Candidate

• Retail experience required, jewelry experience a plus
• Looking for someone who understands that customer service is the MOST important thing.
• Someone who is nice, friendly, easy to get along with and has a good measure of common sense.
• Loves to be around others, works collaboratively with a store team and truly enjoys connecting with people.

$20 - $22 an hour

Compensation is $20-22/hr, plus premium weekend pay & monthly bonus incentives