Sales Associate - White House Black Market

Chico's FAS, Inc. - Retail; Nanuet (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in retail is seeking a passionate Sales Associate to join their dynamic team. This role focuses on delivering exceptional customer service and driving sales through effective communication and product knowledge. As part of a fashion-forward environment, you will help create a delightful shopping experience, ensuring customers feel valued and informed. If you thrive in a fast-paced setting and are eager to contribute to a collaborative team, this opportunity is perfect for you. Join us in making a positive impact in the retail world!

Qualifications

• Retail or sales experience preferred.
• Must be 18 years or older with excellent communication skills.

Responsibilities

• Drive sales by utilizing techniques and product knowledge.
• Ensure a great customer experience and resolve concerns promptly.
• Maintain store presentation and assist in operational tasks.

Skills

Customer Service Skills

Communication Skills

Organizational Skills

Sales Techniques

Problem-Solving

Education

High School Diploma or Equivalent

Tools

Point of Sale Systems

Job description

Sales Associate - White House Black Market

Location: Nanuet, New York 10954

Country: United States

Region: NY Metro

Reference Number: 5492

Position Type: Freelance/Contract

Category: Retail

Job Function: Store - Associate

Sales Associate - White House Black Market

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

POSITION OBJECTIVE:

The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, ensuring a great customer experience and maximum profitability.

FUNCTIONAL RESPONSIBILITIES:

Drive for Results

1. Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections based on customer needs.
2. Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
3. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
4. Participates in visual directives including monthly store sets and zone maintenance.

Customer Experience

1. Models and promotes the Most Amazing Personal Service (MAPS) principles and standards.
2. Ensures prompt resolution of customer concerns.
3. Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns, and exchanges.
4. Reinforces buying decisions at the checkout and achieves add-on goals including gift card sales.
5. Signs up clients for reward program.
6. Builds and maintains a solid customer following through clienteling and wardrobing.
7. Knows current product fit and style assortment offerings in store and online.
8. Maintains consistent client communication through utilization of customer book.

Operational Excellence

1. Supports replenishment activities that keep the store full and abundant.
2. Assists with locate fulfillment.
3. Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc.
4. Assists with boutique cleanliness and organization.

Teamwork and Growth

1. Promotes an inclusive, collaborative approach to problem-solving.
2. Seeks personal developmental opportunities and readily solicits feedback.

Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS:

1. High School diploma or equivalent.
2. Retail or sales experience preferred.
3. Must be 18 years of age or older.
4. Excellent communication and customer service skills.
5. Able to learn or adapt to technology provided by the company.
6. Strong organizational skills and ability to multi-task in a fast-paced environment.
7. Able to communicate with customers, Associates, and Management.
8. Regular attendance is essential to this position; ability to work a flexible schedule, including nights, weekends, and holidays is required.

PHYSICAL REQUIREMENTS:

1. Constant Walking/Standing - 67-100% of 8-hour shift.
2. Occasional Lifting up to 50 lbs. - 1-33% of 8-hour shift.
3. Frequent Climbing - 34%-66% of 8-hour shift.

The wage range for this position is $15.50 to $19.50. Successful candidates’ wage rates will be determined based on their individual qualifications for the position.

Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

The Shops at Nanuet
75 West Route 59
Nanuet, NY

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.