Sales Associate - White House Black Market

Chico's; Huntersville (NC); On-site; USD 25,000 - 45,000; Full time

Job summary

An established industry player in women's fashion is seeking a passionate Sales Associate to join their vibrant team. This role focuses on creating a delightful shopping experience, driving sales through effective communication and product knowledge. You'll support store operations while promoting customer loyalty and engagement. Ideal candidates will thrive in a fast-paced environment, showcasing their organizational skills and ability to multitask. Join a company that values growth and inclusivity, where your contributions will help shape a positive shopping atmosphere for all customers.

Qualifications

• Retail or sales experience preferred.
• Must be 18 years or older.

Responsibilities

• Meet sales goals through effective sales techniques and product knowledge.
• Model and promote customer experience principles.

Skills

Communication Skills

Customer Service

Sales Techniques

Organizational Skills

Multitasking

Education

High School Diploma or Equivalent

Job description

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

POSITION OBJECTIVE:

The Sales Associate supports management in promoting a customer and product-focused sales culture, ensuring a great customer experience and maximizing profitability. We love what we do and believe our team is the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

1. Drive for Results
2. Meet sales goals through effective sales techniques and product knowledge; assist customers in merchandise selection based on their needs.
3. Maintain knowledge of current sales, promotions, pricing, and visual standards.
4. Handle merchandise presentation, loss prevention, and other duties as directed.
5. Participate in visual directives such as store sets and zone maintenance.

Customer Experience

1. Model and promote the MAPS principles, offering an omni-channel experience.
2. Resolve customer concerns promptly.
3. Ensure efficient register operations, including payments, returns, and exchanges.
4. Encourage additional sales at checkout, including gift cards.
5. Sign up clients for reward programs and build customer loyalty through clienteling and wardrobing.
6. Know current product fit and style offerings both in-store and online.

Operational Excellence

1. Support replenishment activities to keep the store well-stocked.
2. Assist with locate fulfillment and visual presentations.
3. Maintain store cleanliness and organization.

Teamwork and Growth

1. Promote an inclusive, collaborative approach to problem-solving.
2. Seek personal development opportunities and feedback.
3. Perform other duties as assigned, noting that duties may vary across brands.

QUALIFICATIONS:

• High School diploma or equivalent
• Retail or sales experience preferred
• Must be 18 years or older
• Excellent communication and customer service skills
• Ability to learn new technology
• Strong organizational skills and multitasking ability in a fast-paced environment
• Effective communication with customers, colleagues, and management
• Reliable attendance and flexible work schedule, including nights, weekends, and holidays

PHYSICAL REQUIREMENTS:

• Constant walking/standing during 67-100% of shift
• Occasional lifting up to 50 lbs. during 1-33% of shift
• Frequent climbing during 34-66% of shift

We are continuously accepting applications for talented individuals to join our store teams. Applications are reviewed to match qualifications with current or future openings. Accommodation is available for applicants with disabilities; please contact your local Store Manager for assistance. Chico's FAS, Inc. is an equal opportunity employer and does not discriminate based on any protected category under law.