Sales Associate - Visalia Mall

The Children's Place; United States; On-site; USD 48,425,000 - 59,887,000; Full time

Job summary

The Children’s Place in Visalia, California is seeking a Sales Associate to support the Store Leadership Team in achieving company goals. You will model excellent customer service, share product knowledge, and use effective selling techniques to meet store targets.

You will maintain merchandise presentation, replenish stock, and ensure accurate sizing and a clean store and backroom, including a safe and organized stockroom and customer ready environment.

Qualifications

• High School diploma or equivalent required or preferred experience in retail.
• Experience in customer service, product knowledge, and selling techniques is beneficial.
• Must be at least 18 years old to comply with policy.

Responsibilities

• Assist customers with urgency and prioritize service.
• Greet customers and provide appropriate level of service.
• Communicate value of products and promotions; offer solutions for out-of-stock items.
• Address customer concerns with sound judgment.
• Help convert sales through effective selling skills.
• Assist at cashwrap and promote The PLACE Card benefits.
• Maintain stock levels and size/style representation.
• Ensure merchandise presentation and signage meet standards.
• Keep stockroom neat and organized; maintain a ready environment.
• Perform daily housekeeping and protect company assets.

Skills

Customer engagement

Time management

Organizational skills

Team player

Adaptable

Flexible schedule

Stockroom duties

Physical ability

Education

High School diploma or equivalent

Previous retail experience preferred

Must be at least 18 years of age

Job description

Location: Visalia, California

Job Summary

The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.

Responsibilities

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
• Greet and acknowledge customers while providing the appropriate level of service
• Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for “out of stock” items when necessary
• Exercise sound judgment in effectively addressing customer concerns
• Demonstrate the appropriate level of selling skills to positively impact conversion
• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
• Maintain appropriate stock levels and ensure that all sizes and styles are represented
• Follow company standards of merchandise presentation, signage, and display
• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
• Perform daily housekeeping duties to company standard
• Guarantee company assets by ensuring adherence to all Loss Prevention procedures
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
• Contribute focused, well-managed efforts towards achievement of store goals
• Exhibit flexibility by processing stock when necessary

Education and Experience

• High School diploma or equivalent
• Previous retail experience preferred
• Must be at least 18 years of age

Skills and Behaviors

• Excellent customer engagement
• Demonstrated time management and organizational skills
• Ability to work in team environment
• Must be adaptable and flexible to changing priorities
• Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Hourly/Salary $16.90 - $20.90 Per Hour

The Children’s Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

make our PLACE yours

Being a part of our team takes collaboration and hard work. We are seeking top talent who are eager to contribute to a high-performing team! We are proud to be the largest pure-play children’s specialty apparel retailer in North America and continue to celebrate the success of our collection of brands, including The Children’s PLACE, Gymboree, Sugar & Jade and PJ PLACE.

Follow us on: LinkedIn | Facebook | Instagram | Twitter | Pinterest