Sales Associate - Fashion Fair Mall

The Children's Place; Fresno (CA); On-site; USD 45,874,000 - 59,237,000; Full time

Job summary

The Children’s Place in Fresno, CA is seeking a Sales Associate to support the Store Leadership Team in achieving company goals. You will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques.

The role also requires maintaining merchandise presentation, replenishment, and sizing while keeping the store and backroom clean and organized. A High School diploma is required, and prior retail experience is preferred.

Qualifications

• Excellent customer engagement.
• Demonstrated time management and organizational skills.
• Ability to work in a team environment.
• Must be adaptable and flexible to changing priorities.
• Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts.

Responsibilities

• Be aware of customer activity and respond with urgency, prioritizing assisting customers.
• Greet and acknowledge customers while providing the appropriate level of service.
• Communicate value and quality of merchandise and promote current promotions.
• Address customer concerns with sound judgment.
• Demonstrate selling skills to positively impact conversion.
• Provide fast, friendly, accurate service at the cashwrap and educate on the PLACE Card.
• Maintain stock levels and ensure sizes and styles are represented.
• Follow visual merchandising standards and display guidelines.
• Keep stockroom neat and organized and maintain a customer-ready environment.
• Perform daily housekeeping to company standards.
• Protect company assets by following loss-prevention procedures.
• Inform leadership of maintenance needs to ensure a clean and safe environment.
• Contribute to store goals and be flexible with stock processing as needed.

Skills

Customer engagement

Time management

Organizational skills

Teamwork

Adaptability

Flexibility

Education

High School diploma

Job description

Location: Fresno, California

Job Summary:

The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.

Responsibilities:

Key Accountabilities:

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks


• Greet and acknowledge customers while providing the appropriate level of service


• Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for out of stock items when necessary


• Exercise sound judgment in effectively addressing customer concerns


• Demonstrate the appropriate level of selling skills to positively impact conversion


• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card


• Maintain appropriate stock levels and ensure that all sizes and styles are represented


• Follow company standards of merchandise presentation, signage, and display


• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements


• Perform daily housekeeping duties to company standard


• Guarantee company assets by ensuring adherence to all Loss Prevention procedures


• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment


• Contribute focused, well-managed efforts towards achievement of store goals


• Exhibit flexibility by processing stock when necessary

Education and Experience:

• High School diploma or equivalent


• Previous retail experience preferred


• Must be at least 18 years of age

Skills and Behaviors:

• Excellent customer engagement


• Demonstrated time management and organizational skills


• Ability to work in team environment


• Must be adaptable and flexible to changing priorities


• Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts


• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Hourly/Salary

$16.90 - $20.90 Per Hour

The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

make our PLACE yours Being a part of our team takes collaboration and hard work. We are seeking top talent who are eager to contribute to a high-performing team! We are proud to be the largest pure-play children’s specialty apparel retailer in North America and continue to celebrate the success of our collection of brands, including The Children’s PLACE, Gymboree, Sugar & Jade and PJ PLACE.