Sales Associate - Viejas - Alpine, CA

Michael Kors; Alpine (TX); On-site; USD 23,000 - 32,000; Full time

Job summary

Michael Kors in Texas seeks retail professionals to drive sales and deliver exceptional customer service. You will build client relationships and manage post-sale details including shipping and alterations where applicable.

The role emphasizes knowledge of current fashion trends and a proactive approach to customer satisfaction, working in a fast-paced retail environment.

Qualifications

• Minimum 2 years retail experience.

Responsibilities

• Meet sales goals.
• Utilize the elevated levels of sales and service to maximize sales performance.
• Demonstrate an in-depth knowledge of the merchandise.
• After closing a sale, monitor shipping, alterations (if applicable) and special requests to ensure customer satisfaction.
• Comply with all sales related policies and procedures.
• Maintain a keen interest in the fashion industry and market trends.
• Provide the highest level of customer service.
• Build and maintain repeat clientele; utilize client book.
• Resolve client problems and complaints quickly and effectively, ensuring client satisfaction.
• Keep selling floor and merchandise neat, organized and stocked.
• Assist in maintaining all inventory in the stockroom and on the selling floor.
• Assist in all areas of stock, shipping, receiving protocol/policies and related paperwork.
• Participate in inventories.
• Comply with all Point-of-Sale policies and procedures.
• Properly execute all relevant register functions.
• Adhere to work schedule, inclusive of time and attendance.
• Participate in all relevant training and development seminars, programs and meetings as directed by store management.

Job description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

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MAIN JOB OBJECTIVE

To achieve sales goals and develop lasting client relationships. These initiatives are achieved by providing the highest level of customer service and complying with all company policies, procedures and directives.

ESSENTIAL JOB RESPONSIBILITIES

SALES GENERATION

• Meet sales goals
• Utilize the elevated levels of sales and service to maximize sales performance
• Demonstrate an in-depth knowledge of the merchandise
• After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
• Comply with all sales related policies and procedures
• Maintain a keen interest in the fashion industry and market trends

CUSTOMER SERVICE

• Provide the highest level of customer service
• Build and maintain repeat clientele; utilize client book
• Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction

OPERATIONS

• Keep selling floor and merchandise neat, organized and stocked
• Assist in the maintenance of all inventory in the stockroom and on the selling floor
• Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork.
• Participate in inventories
• Comply with all Point-of-Sale policies and procedures
• Properly execute all relevant register functions
• Adhere to work schedule, inclusive of time and attendance
• Participate in all relevant training and development seminars, programs and meetings as directed by store management

WORK EXPERIENCE

Minimum 2 years retail experience.

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The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail].

In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.

Compensation Range:

Local Minimum Wage up to 20.00 USD