Sales Associate Team Leader

GPM Investments; Town of Texas, Balmorhea (WI, TX); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a friendly and experienced Sales Associate/Customer Service Team Leader. In this role, you will be responsible for providing exceptional customer service, managing cash transactions, and ensuring the store is clean and well-stocked. Your ability to interact positively with customers and handle various tasks efficiently will be key to your success. This position offers an opportunity to work in a dynamic environment where your contributions will directly impact customer satisfaction and store operations. If you have a passion for service and teamwork, this role is perfect for you!

Qualifications

• Must be 18 years or older with the ability to read, write, and understand English.
• Basic math skills required for cash handling and transactions.

Responsibilities

• Provide excellent customer service and greet customers warmly.
• Handle cash transactions accurately and maintain cleanliness in the store.

Skills

Customer Service

Basic Math Skills

Communication Skills

Education

High School Diploma or Equivalent

Tools

Electronic Cash Register

Job description

Overview

We are currently ready to hire a friendly, experienced Sales Associate/ Customer Service Team Leader that enjoys delivering 100% customer satisfaction!

Responsibilities

• Greets customers in a friendly manner as they enter the store. Provides fast and efficient service. Thanks the customer.
• Rings customer sales using an electronic cash register. Receives money, gives correct change. Refunds cash for returned merchandise and/or exchanges merchandise.
• Assist with shift change by counting money in cash drawer at the beginning and end of a shift.
• Uses special equipment to process specialty products, such as money orders, credit card purchases, checks and lottery sales and redemption’s.
• Check identification for restricted sales.
• Checks and replenishes stock on food service supplies such as cups, lids condiments, napkins, straws and stirrers.
• Cleans and sanitizes all equipment used for service or stocking food service products using the three sink method.
• Cleans all areas, using proper cleaning procedures and materials, including (but not limited to) counter tops, microwaves, shelves, floors, windows, cooler doors, food service equipment, restrooms and parking lots.
• Cleans and empties trash containers.
• Stock shelves and cooler, rotates and front faces stock. Removes all damages and out of code merchandise from the shelves. Price merchandise according to price book.
• Check in vendor deliveries as needed using company guidelines.
• Complete bad merchandise form.
• Order merchandise
• Uses current training materials
• Completes all necessary training evaluations and documents
• Provides feedback to management on training program and materials
• Monitors cash levels and security procedures during shift to ensure compliance
• Reviews job assignments for completeness
• Assumes other duties and responsibilities as assigned to accommodate store operational needs.

Qualifications

• 18 years of age or older
• Ability to read, write, speak, and understand English
• Basic math skills (addition, subtraction, division, and multiplication)
• Ability to lift 10 lbs frequently and up to 50 lbs occasionally

Equal Opportunity Employer GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.

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