Sales Associate Team Leader

GPM Investments; Mississippi; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Sales Associate/Customer Service Team Leader who thrives on delivering exceptional customer experiences. This role involves greeting customers, processing sales transactions, and ensuring the store is clean and well-stocked. If you enjoy working in a fast-paced environment and have a passion for customer satisfaction, this position is perfect for you. Join a team that values your contributions and offers opportunities for growth in a supportive atmosphere where your efforts make a real difference.

Qualifications

• Must be 18 years or older and able to communicate effectively.
• Basic math skills required for handling cash transactions.

Responsibilities

• Provide friendly customer service and assist with sales transactions.
• Maintain cleanliness and organization of the store and equipment.

Skills

Customer Service

Basic Math Skills

Communication Skills

Education

High School Diploma or Equivalent

Tools

Electronic Cash Register

Job description

Overview

We are currently ready to hire a friendly, experienced Sales Associate/ Customer Service Team Leader that enjoys delivering 100% customer satisfaction!

Responsibilities

• Greets customers in a friendly manner as they enter the store. Provides fast and efficient service. Thanks the customer.
• Rings customer sales using an electronic cash register. Receives money, gives correct change. Refunds cash for returned merchandise and/or exchanges merchandise.
• Assists with shift change by counting money in cash drawer at the beginning and end of a shift.
• Uses special equipment to process specialty products, such as money orders, credit card purchases, checks, and lottery sales and redemptions.
• Checks identification for restricted sales.
• Checks and replenishes stock on food service supplies such as cups, lids, condiments, napkins, straws, and stirrers.
• Cleans and sanitizes all equipment used for service or stocking food service products using the three sink method.
• Cleans all areas, using proper cleaning procedures and materials, including (but not limited to) counter tops, microwaves, shelves, floors, windows, cooler doors, food service equipment, restrooms, and parking lots.
• Cleans and empties trash containers.
• Stocks shelves and cooler, rotates and front faces stock. Removes all damaged and out-of-code merchandise from the shelves. Prices merchandise according to the price book.
• Checks in vendor deliveries as needed using company guidelines.
• Completes bad merchandise form.
• Orders merchandise.
• Uses current training materials.
• Completes all necessary training evaluations and documents.
• Provides feedback to management on training program and materials.
• Monitors cash levels and security procedures during shift to ensure compliance.
• Reviews job assignments for completeness.
• Assumes other duties and responsibilities as assigned to accommodate store operational needs.

Qualifications

• 18 years of age or older.
• Ability to read, write, speak, and understand English.
• Basic math skills (addition, subtraction, division, and multiplication).
• Ability to lift 10 lbs frequently and up to 50 lbs occasionally.

Equal Opportunity Employer

GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation, or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.

This Organization Participates in E-Verify