Sales Associate Team Leader

GPM Investments; Michigan; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a friendly and experienced Sales Associate/Customer Service Team Leader. In this role, you will be responsible for ensuring customer satisfaction by providing fast and efficient service. You'll handle transactions using an electronic cash register, maintain the cleanliness of the store, and assist in managing stock levels. This position offers a dynamic work environment where your contributions will directly impact customer experiences. If you enjoy working in a team-oriented atmosphere and have a passion for customer service, this opportunity is perfect for you!

Qualifications

• Must be 18 years or older and able to communicate effectively in English.
• Basic math skills required for handling transactions.

Responsibilities

• Provide excellent customer service and process transactions efficiently.
• Maintain cleanliness and organization of the store and food service areas.

Skills

Customer Service

Basic Math Skills

Communication Skills

Education

High School Diploma or equivalent

Tools

Electronic Cash Register

Job description

Overview

We are currently ready to hire a friendly, experienced Sales Associate/ Customer Service Team Leader that enjoys delivering 100% customer satisfaction!

Pay Rate: $13.48/hr

Responsibilities

• Greets customers in a friendly manner as they enter the store. Provides fast and efficient service. Thanks the customer.
• Rings customer sales using an electronic cash register. Receives money, gives correct change. Refunds cash for returned merchandise and/or exchanges merchandise.
• Assist with shift change by counting money in cash drawer at the beginning and end of a shift.
• Uses special equipment to process specialty products, such as money orders, credit card purchases, checks and lottery sales and redemptions.
• Check identification for restricted sales.
• Checks and replenishes stock on food service supplies such as cups, lids, condiments, napkins, straws, and stirrers.
• Cleans and sanitizes all equipment used for service or stocking food service products using the three sink method.
• Cleans all areas, using proper cleaning procedures and materials, including (but not limited to) countertops, microwaves, shelves, floors, windows, cooler doors, food service equipment, restrooms, and parking lots.
• Cleans and empties trash containers.
• Stocks shelves and cooler, rotates and front faces stock. Removes all damaged and out of code merchandise from the shelves. Prices merchandise according to price book.
• Checks in vendor deliveries as needed using company guidelines.
• Completes bad merchandise form.
• Orders merchandise.
• Uses current training materials.
• Completes all necessary training evaluations and documents.
• Provides feedback to management on training program and materials.
• Monitors cash levels and security procedures during shift to ensure compliance.
• Reviews job assignments for completeness.
• Assumes other duties and responsibilities as assigned to accommodate store operational needs.

Qualifications

• 18 years of age or older.
• Ability to read, write, speak, and understand English.
• Basic math skills (addition, subtraction, division, and multiplication).
• Ability to lift 10 lbs frequently and up to 50 lbs occasionally.

Equal Opportunity Employer: GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.

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