Sales Associate-Tanger Outlets Houston

The Children's Place; Texas City (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is looking for a Sales Associate to join their dynamic team in Texas City. This role involves supporting the Store Leadership Team to achieve company goals while providing exceptional customer service. The ideal candidate will possess strong communication skills, product knowledge, and the ability to handle customer inquiries effectively. With a focus on maintaining store standards and a clean environment, you'll play a crucial role in ensuring customer satisfaction. If you thrive in a fast-paced retail environment and enjoy engaging with customers, this opportunity is perfect for you.

Qualifications

• High School diploma required; retail experience preferred.
• Must be at least 18 years of age.

Responsibilities

• Support Store Leadership Team to achieve company goals.
• Provide excellent customer service and maintain store standards.
• Assist customers and manage stock levels effectively.

Skills

Excellent customer engagement

Time management

Organizational skills

Teamwork

Adaptability

Flexibility

Education

High School diploma or equivalent

Previous retail experience

Job description

Location: Texas City, Texas

Job Summary:

The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.

Responsibilities:

Key Accountabilities:

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
• Greet and acknowledge customers while providing the appropriate level of service
• Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for “out of stock” items when necessary
• Exercise sound judgment in effectively addressing customer concerns
• Demonstrate the appropriate level of selling skills to positively impact conversion
• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
• Maintain appropriate stock levels and ensure that all sizes and styles are represented
• Follow company standards of merchandise presentation, signage, and display
• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
• Perform daily housekeeping duties to company standard
• Guarantee company assets by ensuring adherence to all Loss Prevention procedures
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
• Contribute focused, well-managed efforts towards achievement of store goals
• Exhibit flexibility by processing stock when necessary

Education and Experience:

• High School diploma or equivalent
• Previous retail experience preferred
• Must be at least 18 years of age

Skills and Behaviors:

• Excellent customer engagement
• Demonstrated time management and organizational skills
• Ability to work in team environment
• Must be adaptable and flexible to changing priorities
• Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs