Sales Associate - Store Associate

batteriesplusjobs; Rochester (MN); On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

Dental, Life, and Disability Insurance

Paid Time Off

Paid Holidays

Training and Development

Bonus plans

Employee Discount

Job summary

Batteries Plus is seeking a Customer Service / Sales Team Member in Minnesota. You will greet customers, determine needs, answer questions, suggest add-ons, and complete sales using a computer/cash register. You will also stock, deliver, and assist with repairs in a fast-paced, customer-focused environment.

The role emphasizes excellent listening, communication, organizational and problem-solving skills, with a requirement for a valid driver's license and ability to lift 50+ pounds.

Qualifications

• H.S. diploma/equivalent and 6 months prior work experience preferred or equivalent combination of education and experience.
• Prior retail experience preferred but not required.
• Good listening and verbal communication skills with a customer focus.
• Must possess and use organizational and analytical problem-solving skills.
• Ability to handle multiple projects/tasks prioritize and meet deadlines
• Valid driver's license with clean driving record preferred.

Responsibilities

• Greet customers promptly, determine needs and answer questions.
• Suggest needed sales add-on items, participate in retail store and commercial sales activities to achieve sales goals.
• Operate computer/cash register to initiate and complete sales transactions.
• Answer phones, assist callers, and ensure messages are relayed in a timely, accurate manner.
• Maintain the facility, inventory, property, and customer service levels to management standards.
• Develop and improve current knowledge of product and service offerings.
• Engage as a "can-do" team member.
• Proactively follow through on commitments and/or tasks needing to be performed.
• Rotate and stock inventory, install batteries, load, unload, and deliver or arrange delivery of products.

Skills

Listening

Verbal communication

Customer-focused

Organizational skills

Analytical problem-solving

Multitasking

Deadline-oriented

Team orientation

Education

High school diploma or equivalent

Job description

Come join our customer-oriented, frequently fast-paced work environment with opportunities for skills, knowledge, benefit and pay growth!

Consultatively sell batteries, light bulbs and accessory items to retail and commercial customers. We pleasantly engage with customers, listen to what they have to say about their batteries/systems, smart phone and lighting needs, and recommend solutions. Perform battery tests, installations, and smart phone repairs. Contribute as a Team Member to the overall success of the store. Associates must be able to lift 50 + pounds, should have a valid driver's license, and must have access to reliable transportation.

Integrity, reliability, helpful/courteous customer orientation, product knowledge, sales skills, and a friendly Team orientation are critical factors in the success of our business and of our associates.

Customer Service / Sales

At Batteries Plus we live a "Customer First" mentality, perform Customer Service / Sales duties. Greet customers promptly, determine needs and answer questions. Suggest needed sales add-on items, participate in retail store and commercial sales activities to achieve sales goals. Ask questions to identify potential commercial customers. Operate computer/cash register to initiate and complete sales transactions. Answer phones, assist callers, and ensure messages are relayed in a timely, accurate manner. Maintain the facility, inventory, property, and customer service levels to management standards. Develop and improve current knowledge of product and service offerings. Engage as a "can-do" team member. Proactively follow through on commitments and/or tasks needing to be performed. Rotate and stock inventory, install batteries, load, unload, and deliver or arrange delivery of products, working in the fast pace and technical industry of repairing smart phones and cut and programming keys and fobs.

Qualifications

• H.S. diploma/equivalent and 6 months prior work experience preferred or equivalent combination of education and experience.
• Prior retail experience preferred but not required.
• Good listening and verbal communication skills with a customer focus.
• Must possess and use organizational and analytical problem-solving skills.
• Ability to handle multiple projects/tasks prioritize and meet deadlines
• Valid driver's license with clean driving record preferred.

At Batteries Plus, you are part of a small entrepreneurial team in a growing business. We are an Equal Opportunity Employer and Drug Free Workplace

Benefits

Our benefits vary based on length of employment, but include the following:

• Dental, Life, and Disability Insurance
• Paid Time Off
• Paid Holidays
• Training and Development
• Bonus plans
• Employee Discount