Sales Associate - Store Associate

batteriesplusjobs; Mankato (MN); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Dental Insurance

Life Insurance

Disability Insurance

Paid Time Off

Paid Holidays

Training and Development

Bonus plans

Employee Discount

Job summary

Batteries Plus is seeking a customer-focused Sales/Service associate to join our team in Minnesota. You will greet customers, assess needs, and recommend batteries, lighting, and accessories while delivering strong service.

Responsibilities include operating the POS system, handling transactions, assisting callers, maintaining store standards, and supporting delivery of products. Prior retail experience is a plus; a valid driver’s license is preferred.

Qualifications

• HS diploma or equivalent required or 6 months of related experience preferred.
• Retail experience preferred but not required.
• Strong listening and verbal communication skills with a customer focus.
• Good organizational and problem-solving abilities.
• Ability to manage multiple tasks and meet deadlines.
• Valid driver’s license preferred.

Responsibilities

• Greet customers and determine needs to suggest solutions.
• Explain battery, lighting and accessory options and upsell where appropriate.
• Operate the point-of-sale system and handle transactions.
• Answer phones, assist customers, and relay messages promptly.
• Maintain the store, stock, and cleanliness.
• Load, unload, and arrange delivery or pickup of products.

Skills

Customer service

Sales

Communication

Multitasking

Problem solving

Organizational skills

Valid driver’s license

Education

High School Diploma or equivalent

Job description

Come join our customer-oriented, frequently fast-paced work environment with opportunities for skills, knowledge, benefit and pay growth!

Consultatively sell batteries, light bulbs and accessory items to retail and commercial customers. We pleasantly engage with customers, listen to what they have to say about their batteries/systems, smart phone and lighting needs, and recommend solutions. Perform battery tests, installations, and smart phone repairs. Contribute as a Team Member to the overall success of the store. Associates must be able to lift 50 + pounds, should have a valid driver's license, and must have access to reliable transportation.

Integrity, reliability, helpful/courteous customer orientation, product knowledge, sales skills, and a friendly Team orientation are critical factors in the success of our business and of our associates.

Customer Service / Sales At Batteries Plus we live a "Customer First" mentality, perform Customer Service / Sales duties. Greet customers promptly, determine needs and answer questions. Suggest needed sales add-on items, participate in retail store and commercial sales activities to achieve sales goals. Ask questions to identify potential commercial customers. Operate computer/cash register to initiate and complete sales transactions. Answer phones, assist callers, and ensure messages are relayed in a timely, accurate manner. Maintain the facility, inventory, property, and customer service levels to management standards. Develop and improve current knowledge of product and service offerings. Engage as a "can-do" team member. Proactively follow through on commitments and/or tasks needing to be performed. Rotate and stock inventory, install batteries, load, unload, and deliver or arrange delivery of products, working in the fast pace and technical industry of repairing smart phones and cut and programming keys and fobs.

Qualifications

• H.S. diploma/equivalent and 6 months prior work experience preferred or equivalent combination of education and experience.
• Prior retail experience preferred but not required.
• Good listening and verbal communication skills with a customer focus.
• Must possess and use organizational and analytical problem-solving skills.
• Ability to handle multiple projects/tasks prioritize and meet deadlines.
• Valid driver's license with clean driving record preferred.

At Batteries Plus, you are part of a small entrepreneurial team in a growing business. We are an Equal Opportunity Employer and Drug Free Workplace

Benefits

• Dental, Life, and Disability Insurance
• Paid Time Off
• Paid Holidays
• Training and Development
• Bonus plans
• Employee Discount