Sales Associate - Store

Ashley Stewart, Inc.; Orlando, Miami (FL, FL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Sales Associate to enhance customer experiences and drive sales in a dynamic retail environment. This role involves providing exceptional service, managing merchandise, and supporting marketing initiatives while ensuring operational excellence. Ideal candidates will possess strong communication and interpersonal skills, a high school diploma, and the ability to adapt to various business needs. Join a team that values integrity, teamwork, and empowerment, and contribute to a brand known for its commitment to confidence and style.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and interpersonal skills necessary.

Responsibilities

• Drive sales and achieve store goals during shifts.
• Provide exceptional customer service and product knowledge.

Skills

Communication Skills

Interpersonal Skills

Retail Math Principles

Computer Skills

Flexibility

Detail-Oriented

Education

High School Diploma or Equivalent

Tools

POS System

Job description

214 Number One Marketplace, 10996 N.W. 7th Avenue, Miami, Florida, United States of America

Req #1500

Thursday, March 6, 2025

I. Position Summary

Position Overview: The Sales Associate is responsible for assisting in the execution of all operational and merchandising functions during their assigned shift. They are also responsible for providing excellent customer service to every guest.

II. Major Responsibilities and/or Essential Functions*

Driving Sales

• Drive sales to achieve and exceed personal and store goals.
• Ensure all funds and merchandise are handled according to company policy and procedure.
• Assist with scheduling a minimum of 1 grassroots event per quarter.
• Effectively manage merchandise.
• Assist with driving marketing initiatives.

Customer Experience

• Provide an exceptional customer service experience to all customers.
• Serve as a product knowledge expert to educate customers.
• Model the company's values effectively.
• Serve as a role model to all associates for exceptional customer service.
• Drive PLCC to enhance brand loyalty.

Operations

• Assist in merchandising, display maintenance, and visual changes to enhance the brand.
• Assist in replenishing floor stock.
• Ensure the store's neatness, maintenance, and cleanliness.
• Communicate with the Store Manager and Full-Time Assistant Manager on important areas.
• Maintain high standards in store operations per the Policy and Procedures manual.

III. Knowledge, Skills, & Experience

• High school diploma or equivalent.
• Excellent communication skills, both written and verbal.
• Strong interpersonal skills.
• Ability to apply retail math principles.
• Excellent computer skills and ability to use a POS system.
• High level of initiative and accountability.
• Proven ability to be flexible and adapt to business needs.
• Detail-oriented; consistently meets deadlines.

This position requires the ability to:

• Lift 30 lbs, push, pull, bend, and stretch frequently.
• Stand for 8–10 hours daily.
• Use ladders or equipment for store and merchandising maintenance.
• Work a flexible schedule, including some holidays, weekends, and late evenings.
• Minimal travel may be required for district meetings, banking duties, etc.
• Interact daily across all divisions/levels.

V. Organization Chart (reports to)

VI. Other

Any additional information not covered above.

Brand Overview:

Founded in 1991, Ashley Stewart started in Brooklyn, New York, and has grown into a brand known for fashion-forward, well-tailored, affordable clothing for women. Customers can shop in retail stores across the U.S. and online at www.ashleystewart.com, which has helped expand our reach internationally and foster community through social media.

Our Philosophy:

We value fair play, hard work, teamwork, and integrity. Our success depends on our team working in unison daily. We believe in empowering our customers with confidence, self-esteem, sexiness, class, and sisterhood. Every employee is seen as a trusted confidante and a reflection of the brand's commitment to confidence and acceptance.

*Essential Functions

A job function is considered essential if: (1) the position exists to perform it, (2) only a limited number of employees can do it, or (3) it is highly specialized for the incumbent's skills.

FOR JOB EVALUATION AND COMPENSATION USE ONLY

0 Exempt

1 Non-Exempt

Approved Grade: ________

Compensation Approval: ________

Date: ________

Disclaimer: This job description describes the general nature and level of work but is not exhaustive of all duties, responsibilities, and qualifications.