SALES ASSOCIATE SPORTING GOODS (FLEX)

Navy Exchange Service Command; Jacksonville (FL); On-site; USD 17,000 - 29,000; Part time

Job summary

Navy Exchange Service Command in Jacksonville is hiring a Sales Associate for Sporting Goods (Flex). You will greet customers, explain product features, and help them find items that fit their needs while upholding store standards.

Experience in retail is preferred but not required. The role emphasizes strong customer service, basic math, and teamwork. The pay ranges from $15.00 to $20.80 per hour, with various shifts including weekends and holidays.

Qualifications

• Customer service orientation and the ability to engage with customers.
• Strong interpersonal and communication skills.
• Basic math functions for handling cash and transactions.
• Ability to read, write, and interpret instructional documents and/or safety rules.
• Ability to multi-task and work as part of a team in a fast-paced retail setting.

Responsibilities

• CUSTOMER SERVICE - Proactively engage and connect with customers.
• Ask questions and listen to customer needs.
• Direct customers to merchandise and inform them about events and promotions.
• Provide premier customer service and build positive relationships.
• Maintain store appearance and clean, organized shelves.
• Assist in inventory and ensure accurate ticketing and stocking.

Skills

Customer service

Interpersonal communication

Basic math

Reading and writing

Teamwork

Education

High school diploma or equivalent

Job description

Job Description - SALES ASSOCIATE SPORTING GOODS (FLEX) (260003FS)

Job Number

260003FS

Primary Location

Jacksonville

Organization

Jacksonville Pay Range : $15.00 up to $20.80

Job Summary

As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties and Responsibilities

• CUSTOMER SERVICE - Proactively engage and make a connection with customers.
• Asking questions and listening to customer s needs.
• Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card
• Provide premier customer service.
• Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.
• ORGANIZATION - Maintaining store appearance.
• SALES - Cross-selling products and knowing layout of the store.
• Make suggestions to customer on latest trends and current promotions based on customer s individual needs.
• Upselling products.
• Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.
• Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer.
• Completing various forms of paperwork reports and reconciliation
• INVENTORY - Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories
• DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments

Other Duties as assigned

QUALIFICATIONS PRODUCT KNOWLEDGE - Basic knowledge of products merchandise EXPERIENCE - Retail experience preferred but not required COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS - Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typical performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays

No experience required. High school graduate or equivalent preferred.