Sales Associate- Sono Collection

The Children's Place; United States; On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Paid Sick Time

Employee Discount

401(k) and company match

Wellness Reimbursement

Adoption Assistance

Free backup care

Job summary

The Children’s Place is seeking a Sales Associate in Norwalk, CT. You will support the Store Leadership Team to reach company goals, delivering exceptional customer service, product knowledge, and effective selling techniques.

Maintain store presentation, stock levels, and clean backroom while applying safety standards. Responsibilities include greeting customers, driving conversions, assisting with promotions, and processing cashwrap transactions with accuracy.

Qualifications

• Customer service-focused mindset with strong interpersonal skills.
• Ability to manage time and stay organized in a fast-paced environment.
• Comfort working in a team and supporting store leadership.
• Adaptability to changing priorities and business needs.
• Willingness to work weekends, overnights, evenings, and call-in shifts.
• Physical ability to maneuver on the sales floor and stockroom, climb a ladder, and lift up to 50 lbs.

Responsibilities

• Support Store Leadership Team to achieve company goals.
• Provide excellent customer service and product knowledge.
• Greet customers and communicate value of merchandise and promotions.
• Assist customers with stock availability and size representation.
• Process transactions accurately at the cashwrap.
• Maintain merchandise presentation, signage, and clean store and backroom.
• Maintain stockroom organization and safety compliance.
• Adhere to Loss Prevention procedures and report maintenance needs.

Skills

Customer engagement

Time management

Teamwork

Adaptability

Flexible schedule

Ladder lifting ability

Education

High school diploma or equivalent

18+ years of age

Job description

Location:

Norwalk, Connecticut

Job Summary:

The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.

Responsibilities:

Key Accountabilities:

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
• Greet and acknowledge customers while providing the appropriate level of service
• Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for “out of stock” items when necessary
• Exercise sound judgment in effectively addressing customer concerns
• Demonstrate the appropriate level of selling skills to positively impact conversion
• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
• Maintain appropriate stock levels and ensure that all sizes and styles are represented
• Follow company standards of merchandise presentation, signage, and display
• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
• Perform daily housekeeping duties to company standard
• Guarantee company assets by ensuring adherence to all Loss Prevention procedures
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
• Contribute focused, well-managed efforts towards achievement of store goals
• Exhibit flexibility by processing stock when necessary

Education and Experience:

High School diploma or equivalent Previous retail experience preferred Must be at least 18 years of age

Skills and Behaviors:

Excellent customer engagement Demonstrated time management and organizational skills Ability to work in team environment Must be adaptable and flexible to changing priorities Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Hourly/Salary

$16.94 - $20.94 Per Hour

Benefits include:

• Paid Sick Time
• Employee Discount
• 401(k) and company match
• Wellness Reimbursement
• Adoption Assistance
• free backup care (for kids, pets & the elderly)
• a variety of voluntary benefits and an employee assistance program

Benefit offerings are subject to change and vary by role/level for each position. Respective waiting periods may apply to certain benefit offerings.

The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

make our PLACE yours

We are proud to be the largest pure-play children’s specialty apparel retailer in North America and continue to celebrate the success of our collection of brands, including The Children’s PLACE, Gymboree, Sugar & Jade and PJ PLACE.

If you are eager to learn and work in a diverse, inclusive, fast-paced and engaging work environment,