Sales Associate - Charter Oak Marketplace

The Children's Place; United States; On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Paid Sick Time

Employee Discount

401(k) and company match

Wellness Reimbursement

Adoption Assistance

Backup Care

Voluntary Benefits

Employee Assistance

Job summary

The Children's Place in Hartford, CT is seeking a Sales Associate to support the Store Leadership Team and deliver excellent customer service, product knowledge, and effective selling techniques. You will maintain merchandise presentation, replenishment, and sizing while keeping a clean store and backroom.

Responsibilities include greeting customers, communicating promotions, addressing stock and loss prevention needs, processing transactions at the cashwrap, and supporting store goals.

Qualifications

• Excellent customer engagement.
• Demonstrated time management and organizational skills.
• Ability to work in team environment.
• Must be adaptable and flexible to changing priorities.
• Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts.
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs.

Responsibilities

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks.
• Greet and acknowledge customers while providing the appropriate level of service.
• Effectively communicate value and quality of our merchandise while sharing current promotions and offer solutions for stock issues.
• Exercise sound judgment in effectively addressing customer concerns.
• Demonstrate selling skills to positively impact conversion.
• Provide fast, friendly, and accurate service at the cashwrap and educate customers on The PLACE Card.
• Maintain appropriate stock levels and ensure sizes and styles are represented.
• Follow standards of merchandise presentation, signage, and display.
• Keep stockroom neat, clean, organized, and safe; maintain customer-ready environment.
• Perform daily housekeeping to company standard.
• Inform Store Leadership of maintenance and facility needs.
• Contribute toward store goals.
• Process stock as needed.

Skills

Customer engagement

Time management

Organizational skills

Team player

Flexible schedule

Lifting ability

Education

High School diploma or equivalent

Job description

Location

Hartford, Connecticut

Job Summary

The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.

Responsibilities

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
• Greet and acknowledge customers while providing the appropriate level of service
• Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for “out of stock” items when necessary
• Exercise sound judgment in effectively addressing customer concerns
• Demonstrate the appropriate level of selling skills to positively impact conversion
• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
• Maintain appropriate stock levels and ensure that all sizes and styles are represented
• Follow company standards of merchandise presentation, signage, and display
• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
• Perform daily housekeeping duties to company standard
• Guarantee company assets by ensuring adherence to all Loss Prevention proceduresI>
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
• Contribute focused, well-managed efforts towards achievement of store goals
• Exhibit flexibility by processing stock when necessary

Education and Experience

• High School diploma or equivalent
• Previous retail experience preferred
• Must be at least 18 years of age

Skills and Behaviors

• Excellent customer engagement
• Demonstrated time management and organizational skills
• Ability to work in team environment
• Must be adaptable and flexible to changing priorities
• Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Hourly/Salary

$16.94 - $20.94 Per Hour

Benefits

• Paid Sick Time
• Employee Discount
• 401(k) and company match
• Wellness Reimbursement
• Adoption Assistance
• free backup care (for kids, pets & the elderly)
• a variety of voluntary benefits and an employee assistance program

Equal Opportunity Employer

The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

make our PLACE yours

About the Company

We are seeking top talent who are eager to contribute to a high-performing team! We are proud to be the largest pure-play children's specialty apparel retailer in North America and continue to celebrate the success of our collection of brands, including The Children’s PLACE, Gymboree, Sugar & Jade and PJ PLACE.