Sales Associate - Soma

Chico's; Town of Texas, Allen (WI, TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company that prioritizes customer satisfaction and innovative retail experiences! As a Sales Associate, you'll play a vital role in creating exceptional customer experiences while driving sales and promoting a vibrant store culture. This position offers an opportunity to grow in a supportive environment where teamwork and personal development are encouraged. If you are passionate about retail and thrive in a dynamic setting, this is the perfect chance to make a difference and be part of an amazing team!

Qualifications

• Preferred retail or sales experience is a plus.
• Must be 16 years or older with reliable attendance.

Responsibilities

• Meet sales goals and assist customers effectively.
• Model and promote excellent customer service principles.
• Support store replenishment and maintain organization.

Skills

Customer Service

Sales Techniques

Communication Skills

Organizational Skills

Adaptability to Technology

Education

Retail or Sales Experience

Job description

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

POSITION OBJECTIVE:

The Sales Associate supports management in promoting a customer and product-focused sales culture, ensuring excellent customer experiences and maximizing profitability. We love what we do and believe our teams are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Drive for Results

• Meet sales goals through effective sales techniques and product knowledge sharing; assist customers in locating merchandise based on their needs.
• Stay informed about current sales, promotions, and maintain pricing and visual standards.
• Handle merchandise properly, ensure presentation, prevent loss, and follow management directives.
• Participate in visual merchandising, including store sets and zone maintenance.

Customer Experience

• Model and promote the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.
• Resolve customer concerns promptly.
• Ensure a quick and efficient checkout process, staying current on policies regarding payments, returns, exchanges, and security.
• Encourage additional sales at checkout, including gift cards and reward program sign-ups.
• Build and maintain a loyal customer base through clienteling and wardrobing.
• Know current product fit and style offerings in-store and online.
• Maintain consistent communication with customers using customer books.

Operational Excellence

• Support replenishment activities to keep the store stocked.
• Assist with order fulfillment and visual displays, including floor sets and signage.
• Help keep the store clean and organized.

Teamwork and Growth

• Promote inclusivity and collaboration in problem-solving.
• Seek personal development opportunities and feedback.
• Perform other duties as assigned, noting that responsibilities may vary across brands.

QUALIFICATIONS:

• Preferred retail or sales experience.
• Must be 16 years or older.
• Excellent communication and customer service skills.
• Ability to adapt to company technology.
• Strong organizational skills and multitasking ability in a fast-paced environment.
• Effective communication with customers, colleagues, and management.
• Reliable attendance and flexible schedule, including nights, weekends, and holidays.

PHYSICAL REQUIREMENTS:

• Constant walking/standing for 67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs. for 1-33% of the shift.
• Frequent climbing for 34-66% of the shift.

We are always accepting applications for talented individuals. Your application will be reviewed to match your qualifications with our current or future openings. Accommodation requests for disabilities are available; please contact your local Store Manager for assistance. Our store is located at 5300 Watters Creek at Montgomery Farm.

Chico's FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.