Sales Associate - Soma

Chico's; Savannah (GA); On-site; USD 25,000 - 35,000; Part time

Job summary

Chico's in Savannah, Georgia is looking for a Sales Associate to support a customer-focused sales culture and enhance the overall customer experience. Key responsibilities include meeting sales goals, resolving customer concerns, and maintaining store organization. Candidates should have retail experience, excellent communication skills, and the ability to work a flexible schedule. This role requires frequent interaction with customers and participation in all facets of store operations. Join us in delivering outstanding customer service and maintaining a welcoming store environment.

Qualifications

• Must be 16 years of age or older.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Regular attendance is essential to ensure adequate coverage.

Responsibilities

• Support management in promoting a product-focused sales culture.
• Meet company sales goals utilizing sales techniques.
• Ensure prompt resolution of customer concerns.
• Assist with boutique cleanliness and organization.

Skills

Retail or sales experience

Excellent communication skills

Excellent customer service skills

Organizational skills

Ability to adapt to technology

Job description

POSITION OBJECTIVE

The Sales Associate supports management in promoting a customer and product-focused sales culture, ensuring a great customer experience and maximizing profitability.

FUNCTIONAL RESPONSIBILITIES

Drive for Results

• Meets company sales goals utilizing sales techniques and communicating product knowledge.
• Recommends merchandise selections or helps locate/obtain merchandise based on customer needs.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by management.
• Participates in visual directives including monthly store sets and zone maintenance.

Customer Experience

• Models and promotes the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni‑channel experience.
• Ensures prompt resolution of customer concerns.
• Provides a fast and efficient register experience, staying current on payment, coupon, return, exchange policies, security practices, and other operations.
• Reinforces buying decisions at checkout and achieves add‑on goals including gift card sales.
• Signs up clients for reward program.
• Builds and maintains a solid customer following through clienteling and wardrobe management.
• Knows current product fit and style assortment offerings in store and online.
• Maintains consistent client communication through the customer book.

Operational Excellence

• Supports replenishment activities that keep the store full and abundant.
• Assists with locating fulfillment.
• Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc., as directed.
• Assists with boutique cleanliness and organization.

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal development opportunities and readily solicits feedback.
• Performs other duties as assigned.

QUALIFICATIONS

• Preferred: Retail or sales experience.
• Must be 16 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Ability to learn or adapt to technology provided by the company.
• Strong organizational skills and ability to multi‑task in a fast‑paced environment.
• Ability to communicate with customers, associates, and management.
• Regular attendance is essential to ensure adequate coverage.
• Ability to work a flexible schedule, including nights, weekends, and holidays.

PHYSICAL REQUIREMENTS

• Constant walking/standing – 67‑100% of an 8‑hour shift.
• Occasional lifting up to 50 lbs. – 1‑33% of an 8‑hour shift.
• Frequent climbing – 34‑66% of an 8‑hour shift.

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.