Sales Associate - Soma

Chico's; Rochester (MN); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is looking for passionate Sales Associates to join their dynamic team. This role emphasizes a customer-focused sales culture where your skills in communication and service will shine. You will have the opportunity to engage with customers, drive sales, and maintain the store's visual standards. If you thrive in a fast-paced environment and are eager to grow in your retail career, this position offers a fantastic chance to be part of a collaborative and inclusive team dedicated to excellence.

Qualifications

• Retail or sales experience preferred.
• Excellent communication and customer service skills.

Responsibilities

• Meet sales goals and provide excellent customer service.
• Assist with store operations and maintain merchandise standards.

Skills

Customer Service

Sales Techniques

Communication Skills

Organizational Skills

Adaptability to Technology

Education

High School Diploma

Job description

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

POSITION OBJECTIVE:

The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations. This includes ensuring a great customer experience and maximum profitability. We love what we do and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Drive for Results

• Meet company sales goals by utilizing sales techniques and communicating product knowledge to customers; recommend merchandise selections or help locate merchandise based on customer needs and desires.
• Maintain knowledge of current sales and promotions; uphold pricing and visual standards.
• Maintain standards in merchandise handling, presentation, loss prevention, and other duties as directed by Management.
• Participate in visual directives, including monthly store sets and zone maintenance.

Customer Experience

• Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
• Ensure prompt resolution of customer concerns.
• Ensure a fast and efficient register experience, remaining current on policies regarding payments, coupons, returns, exchanges, security, and other operations.
• Reinforce buying decisions at checkout and achieve add-on goals, including gift card sales.
• Sign up clients for the reward program.
• Build and maintain a solid customer following through clienteling and wardrobing.
• Know current product fit and style assortment offerings in-store and online.
• Maintain consistent client communication through the utilization of customer books.

Operational Excellence

• Support replenishment activities to keep the store full and abundant.
• Assist with locate fulfillment.
• Assist with visual directives, including floor sets, window changes, visual presentations, signage placement, etc., as directed.
• Assist with boutique cleanliness and organization.

Teamwork and Growth

• Promote an inclusive, collaborative approach to problem-solving.
• Seek personal developmental opportunities and readily solicit feedback.
• Perform other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS:

• High School diploma or equivalent
• Retail or sales experience preferred
• Must be 18 years of age or older
• Excellent communication and customer service skills
• Ability to learn or adapt to company-provided technology
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Effective communication with customers, associates, and management
• Regular attendance is essential; flexible work schedule including nights, weekends, and holidays required

PHYSICAL REQUIREMENTS:

• Constant walking/standing (67-100% of an 8-hour shift)
• Occasional lifting up to 50 lbs. (1-33% of an 8-hour shift)
• Frequent climbing (34-66% of an 8-hour shift)

Due to our growth, we are always accepting applications for top talent. When positions are available, we will review your application to determine if your qualifications match our requirements. You may apply at any location or for any position; however, the specific position may not currently be open. Accommodation is available for applicants with disabilities. To request accommodation during the application process, please contact your local Store Manager.

5317 Shops at University Square

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other protected category under law.