Sales Associate - Soma

Chico's; Clinton Charter Township (MI); On-site; USD 28,000 - 36,000; Full time

Job summary

Ein innovatives Einzelhandelsunternehmen sucht einen engagierten Verkaufsmitarbeiter, der eine herausragende Kundenerfahrung bietet und die Verkaufsziele des Unternehmens unterstützt. In dieser Rolle fördern Sie die Prinzipien des persönlichen Service und arbeiten in einem dynamischen Team, das Wert auf Zusammenarbeit und Wachstum legt. Sie werden aktiv in Verkaufsstrategien eingebunden, mit Kunden kommunizieren und zur Aufrechterhaltung eines einladenden Geschäftsumfelds beitragen. Wenn Sie eine Leidenschaft für den Einzelhandel haben und in einem positiven Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Erfahrung im Einzelhandel oder Verkauf bevorzugt.
• Ausgezeichnete Kommunikations- und Kundenservicefähigkeiten.

Responsibilities

• Unterstützung des Managements bei der Förderung einer kundenorientierten Verkaufsstrategie.
• Sicherstellung einer großartigen Kundenerfahrung und maximaler Rentabilität.

Skills

Kundenservice

Verkaufstechniken

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Education

High School Diploma oder gleichwertig

Job description

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

POSITION OBJECTIVE:

The Sales Associate is responsible for supporting Management in promoting a customer- and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations. This includes ensuring a great customer experience and maximum profitability. We love what we do and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Drive for Results

• Meet company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommend merchandise selections or help locate merchandise based on customer needs and desires.
• Maintain knowledge of current sales and promotions; uphold pricing and visual standards.
• Maintain standards in merchandise handling, presentation, loss prevention, and other duties as directed by Management.
• Participate in visual directives including monthly store sets and zone maintenance.

Customer Experience

• Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
• Ensure prompt resolution of customer concerns.
• Ensure a fast and efficient register experience, remaining current on policies regarding payments, coupons, returns, exchanges, security practices, etc.
• Reinforce buying decisions at checkout and achieve add-on goals including gift card sales.
• Sign up clients for the reward program.
• Build and maintain a solid customer following through clienteling and wardrobing.
• Know current product fit and style assortment offerings in store and online.
• Maintain consistent client communication through customer books.

Operational Excellence

• Support replenishment activities to keep the store full and inviting.
• Assist with locate fulfillment.
• Assist with visual directives, including floor sets, window changes, signage, etc., as directed.
• Assist with boutique cleanliness and organization.

Teamwork and Growth

• Promote an inclusive, collaborative approach to problem solving.
• Seek personal development opportunities and solicit feedback.
• Perform other duties as assigned.

This position may be found in multiple brands with some duties varying accordingly.

QUALIFICATIONS:

• High School diploma or equivalent
• Retail or sales experience preferred
• Must be 18 years of age or older
• Excellent communication and customer service skills
• Ability to learn or adapt to company technology
• Strong organizational skills and ability to multitask in a fast-paced environment
• Effective communication with customers, associates, and management
• Regular attendance and flexible work schedule, including nights, weekends, and holidays, are required

PHYSICAL REQUIREMENTS:

• Constant walking/standing (67-100% of shift)
• Occasional lifting up to 50 lbs. (1-33% of shift)
• Frequent climbing (34-66% of shift)

We are always accepting applications for top talent. You may apply at any location or position; however, not all positions may be open at all times. Accommodation is available for applicants with disabilities. Contact your local Store Manager for assistance during the application process.

5413 The Mall at Partridge Creek

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, veteran status, or any other protected category under law.