Sales Associate - Soma

Soma; Center Valley (Lehigh County); On-site; USD 20,664 - 27,552; Part time

Job summary

A leading retail company in Center Valley is seeking a Sales Associate to support management in promoting a customer-focused sales culture. Responsibilities include meeting sales goals, providing exceptional customer service, and supporting store operations. The ideal candidate has a high school diploma and retail experience, possesses strong communication skills, and is flexible in working hours.

Qualifications

• Retail or sales experience preferred.
• Must be 18 years of age or older.
• Able to learn or adapt to technology provided by the company.
• Regular attendance is essential; ability to work a flexible schedule including nights, weekends, and holidays is required.

Responsibilities

• Meets company sales goals using sales techniques and product knowledge.
• Models and promotes the Most Amazing Personal Service principles.
• Supports replenishment activities that keep the store full and abundant.
• Promotes an inclusive, collaborative approach to problem solving.

Skills

Excellent communication skills

Excellent customer service skills

Strong organizational skills

Ability to multi-task in a fast-paced environment

Education

High School diploma or equivalent

Job description

Sales Associate - Soma
Soma

Location: 2945 Center Valley Pkwy, Ste 310, Center Valley, PA

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

Position Objective

The Sales Associate supports Management in promoting a customer- and product-focused sales culture, ensuring a great customer experience and maximum profitability.

Functional Responsibilities

Drive for Results

• Meets company sales goals using sales techniques and product knowledge; recommends merchandise selections or helps locate or obtain merchandise based on customer needs.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participates in visual directives including monthly store sets and zone maintenance.

Customer Experience

• Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
• Reinforces buying decisions at the checkout and achieves add-on goals including gift card sales.
• Signs up clients for reward program.
• Builds and maintains a solid customer following through clienteling and wardrobing.
• Knows current product fit and style assortment offerings in store and online.
• Maintains consistent client communication through utilization of customer book.

Operational Excellence

• Supports replenishment activities that keep the store full and abundant.
• Assists with locate fulfillment.
• Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
• Assists with boutique cleanliness and organization.

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.

Other duties as assigned.

Qualifications

• High School diploma or equivalent.
• Retail or sales experience preferred.
• Must be 18 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Able to learn or adapt to technology provided by the company.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to communicate with customers, Associates, and Management.
• Regular attendance is essential; ability to work a flexible schedule including nights, weekends, and holidays is required.

Physical Requirements

• Constant walking/standing – 67–100 % of an 8-hour shift.
• Occasional lifting up to 50 lbs – 1–33 % of an 8-hour shift.
• Frequent climbing – 34–66 % of an 8-hour shift.

Accommodations are available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.