Sales Associate Short Pump

Hand & Stone - FGG Spas; Virginia (MN); On-site; USD 19,000 - 39,000; Full time

Benefits offered by this job

Supplemental Insurance

Life Insurance

Employer Contributions to Medical Insurance

401(k) matching

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Vision insurance

Free uniforms

Life insurance

Supplemental Insurance

Job summary

A growth-focused spa franchise seeks a Sales Associate to provide exceptional customer service and meet membership sales goals. Ideal candidates are responsible, driven individuals with excellent communication skills. The position offers a competitive compensation package with a base rate and uncapped commissions on sales performance. Flexible availability is preferred. Join a supportive team dedicated to putting people first!

Qualifications

• Demonstrated history of providing exceptional customer service.
• Ability to meet membership sales goals.
• Flexibility to work varied schedules, including weekends and holidays.

Responsibilities

• Meet membership sales goals.
• Educate clients on services and benefits.
• Uphold spa cleanliness standards.
• Provide an excellent customer experience by answering calls, setting appointments, greeting clients, and selling memberships.
• Promote sales, promotions, and events.
• Maintain spa cleanliness standards.
• Perform other duties as assigned.
• Work a varied schedule including weekend, daytime, evening, and holiday hours.

Skills

Excellent communication skills

Customer service

Sales promotion

Job description

Benefits

• Supplemental Insurance
• Life Insurance
• Employer Contributions to Medical Insurance
• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Hand & Stone Short Pump located at 11873 W Broad St, Short Pump, VA 23233 is seeking sales professionals to join our team. Our ideal candidate is a responsible, driven individual with excellent communication skills, positive attitude, and a winning personality. Candidates should have a demonstrated history of providing exceptional customer service in prior roles. Our goal is simple: to make each visit the best hour of the month for our guests and valued members. Our Sales Associates play a crucial part in achieving this goal. By forging genuine connections with our clients, co-workers, and communities, Sales Associates ensure that each service is memorable and exceptional.

What Sets Us Apart? FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Enjoy a supportive and nurturing work environment where your growth and well-being are top priorities. Your journey with us goes beyond onboarding – enhance your spa industry career through regular sales coaching and training, and opportunities to grow into a successful spa leader.

Compensation Details We offer a competitive compensation package designed to reward your contributions and drive your success. This role is more than just answering phones! Boost your paycheck with our stress‑free membership model. Enjoy a base hourly rate tailored to reflect your experience and skill PLUS benefit from our uncapped commission structure on membership sales, providing substantial earning potential based on your sales performance. Our top performers typically earn an additional $2–$4 per hour in commission on top of their base rate.

Responsibilities

• Meet membership sales goals
• Successfully achieve all performance‑based goals set by spa leadership and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales
• Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements
• Provide an excellent customer experience to all clients through answering phone calls, setting appointments, greeting clients, and managing membership sales
• Passionately promote sales, promotions, and events
• Uphold spa cleanliness standards
• Perform various other duties as assigned
• Work a varied schedule including weekend, daytime, evening, and holiday hours; flexible availability is preferred

We can’t wait to meet you!

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day-to-day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.