Sales Associate, Shoppes @ Susquehanna Mkt

N23 Premium Brands Opco LLC; Harrisburg (Dauphin County); On-site; USD 10,000 - 16,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT in Harrisburg, PA is seeking a Sales Associate to be the ultimate brand ambassador, guiding customers with personalized styling and ensuring merchandise is well-organized to impress shoppers on the floor.

You will collaborate with your team to create memorable customer experiences and support our inviting store environment, including evenings, weekends, and holidays. The role emphasizes hospitality and proactive service.

Qualifications

• Experience in sales or customer service preferred.
• Hospitality mindset when engaging with customers.
• Flexible availability including evenings, weekends, and holidays.
• Proficient with point-of-sale systems and technology.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Skills

Customer-focused experience

Hospitality mindset

Flexible availability

POS proficiency

Proactive decision making

Job description

About us

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

About the role

As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.

The impact you can have

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Qualifications

• You’ll bring to the role Sales Associate or customer-focused experience (preferred).
• Brings a hospitality mindset when engaging with customers.
• Flexible availability – including evenings, weekends, and holidays.
• Technology proficient and ability to operate a point-of-sale system.
• Takes initiative in making thoughtful decisions.

Benefits

• 401(k) plan.
• Merchandise discounts plus eligibility for discounts at our sister brands.
• Professional development and opportunities for advancement across our brands.
• Community impact through our philanthropic partnerships.
• Availability of these benefits is based on employment type, role, and certain eligibility requirements.

Location: Store 1392-Shoppes @ Susquehanna Mkt-ANN-Harrisburg, PA 17110

Position Type: Regular/Part time

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected.

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KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.