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Sales Associate, Seasonal Part Time - Premium Outlets, Wrentham, MA

vineyard vines

Wrentham (MA)

On-site

USD 30,000 - 40,000

Part time

30 days ago

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Job summary

An established industry player is seeking a Seasonal Part-Time Sales Associate to join their dynamic team at a premium outlet location. This role is all about creating an exceptional customer experience and supporting the brand's promise of joy and positivity. You will assist in driving sales, develop relationships with customers, and help foster a fun and energetic store environment. If you are passionate about customer service and enjoy working in a team-focused atmosphere, this is the perfect opportunity for you to shine and make a difference during the busy season!

Qualifications

  • Strong interpersonal and customer service skills are essential.
  • Ability to work flexible hours, including holidays and weekends.

Responsibilities

  • Assist management in driving sales through exceptional customer service.
  • Support in-store events and maintain a welcoming environment.
  • Help train new associates and maintain merchandising standards.

Skills

Interpersonal communication
Customer service skills
Selling techniques
Attention to detail
Teamwork
Positive attitude

Job description

Sales Associate, Seasonal Part Time - Premium Outlets, Wrentham, MA

Job Category: Retail/Outlet - Non-Management

Requisition Number: SALES02241

Employment Type: Part-Time

Locations

Showing 1 location

MA Outlet Wrentham
Wrentham, MA 02093, USA

Description

Title: Seasonal Part Time Crew Mate (Seasonal Part Time Sales Associate)

Department: Retail

Reports To: Captain (Store Manager)/First Mate (Assistant Manager)/Second Mate (Management Trainee)

Overview:

Responsible for assisting the management team (Captain, First Mates, and Second Mates) in driving sales through exceptional customer service. Ensures the customer experience, supports our brand promise (“Every Day Should Feel This Good”) and makes service a top priority.

Functions & Responsibilities:
  1. Responsible for meeting their goals/measures
  2. Develops and maintains relationships with top customers
  3. Supports in-store event sourcing and execution
  4. Ensures the store reflects Shep & Ian’s vision of “Every Day Should Feel This Good” to our customers through “Hosting the Party”
  5. Leads the store in email capture and educating new associates on best practices
  6. Ensures the customer wish list is always current with customers being notified when product arrives.
  7. Assists with training new associates
  8. Helps foster a welcoming, fun, encouraging and energetic crew and customer environment
  9. Helps in recruiting and referring top talent for the store’s teams
  10. Supports store and team-building activities with the management team
  11. Maintains loss prevention awareness at all times
  12. Helps maintain a clean and tidy store environment
  13. Helps to maintain merchandising as it pertains to company standards, current compass (floorset), and brand initiatives
  14. Contributes to weekly product feedback
Requirements:
  • Strong interpersonal communication and customer service skills
  • Team focused, confident, and professional
  • Creative, adaptable, entrepreneurial and driven by integrity
  • Ability to perform effective selling techniques to achieve sale and repeat business
  • Ability to work a flexible schedule including holidays, overnights, weekends
  • A passion for making people happy
  • Excited to help recruit, train, motivate, and inspire as a large piece of your day-to-day responsibilities
  • Accuracy and attention to detail
  • Ability to effectively receive and communicate feedback
  • Positive outlook
  • Excited to get to know our product inside and out in order to offer style advice and help customers
  • Outgoing, friendly & personable with a positive attitude
  • Customer Service-oriented experience preferred but not necessary
  • Passion for the vineyard vines brand

As an employee at a vineyard vines retail location, all team members must have the ability to:

  • Stand and/or move around for extended periods of time
  • Reach, carry, bend, and climb ladders occasionally
  • Lift up to 40 pounds, unless an accommodation is requested
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