Sales Associate, Seasonal Flex Only, Flat Iron Crossing - Williams Sonoma

Pottery Barn; Broomfield (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading retail company is seeking a Sales Associate to provide exceptional customer service and assist shoppers with product knowledge in a fast-paced environment. Ideal candidates will have a strong sales orientation, an ability to work in teams, and maintain store standards while contributing to sales goals.

Benefits

Competitive salaries

Health benefits

401(k)

Paid holidays

Employee discounts

Qualifications

• 1-2 years of customer service and retail sales experience preferred.
• Ability to prioritize and handle multiple tasks.
• Ability to lift and mobilize items up to 75 pounds safely.

Responsibilities

• Providing customer service and achieving sales goals.
• Assisting customers with various services and transactions.
• Maintaining store presentation and cleanliness.

Skills

Customer Service

Sales Techniques

Time Management

Product Knowledge

Education

High school diploma or equivalent

Tools

POS systems

Job description

About the Role

As a Sales Associate, you will provide customers with a unique shopping experience by offering excellent customer service. You will utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.

Responsibilities include:

• Providing sincere, friendly, and energetic customer service by exemplifying world-class service standards.
• Achieving sales and contest goals while maintaining knowledge of current promotions.
• Assisting customers with services such as gift wrapping, gift registry, merchandise locating, catalog and special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Using effective sales techniques to build multiple sales and increase productivity.
• Demonstrating comprehensive product knowledge, including features and benefits.
• Performing register transactions accurately, including sales, returns, and exchanges.
• Implementing and maintaining visual merchandise presentation, signage, and lighting.
• Upholding store maintenance and cleanliness standards, including stockroom organization.
• Processing, ticketing, and restocking merchandise as needed.
• Performing other duties as assigned by management.
• Complying with all company policies and procedures.

Why you'll love working at Williams-Sonoma, Inc.

• We’re a successful, fast-growing company with an entrepreneurial vibe.
• We are data-driven and technologically advanced.
• Competitive salaries and comprehensive health benefits
• We are at the forefront of tech and retail innovation.
• We are passionate about the customer experience.
• Creative daily environment
• Strong leadership that values new ideas and autonomy.
• We have fun!

Why we think you'll be a great fit:

• You love to sell, can articulate your ability to exceed sales goals, and can close sales effectively.
• You succeed in team settings but can also work independently and manage your time.
• You thrive in an entrepreneurial environment and seek innovative solutions.
• You ask questions to understand customer needs and connect them with the right products.
• You are motivated by clear sales goals and metrics.

Minimum qualifications:

• High school diploma or equivalent preferred.
• 1-2 years of customer service and retail sales experience (specialty retail preferred but not required).
• Ability to prioritize and handle multiple tasks.
• Ability to be mobile on the sales floor, operate POS systems, and lift/mobilize items up to 75 pounds safely.

Availability:

• Full-time associates should have open availability; part-time associates must be available for at least two weekend shifts and two weekday shifts.

Physical requirements:

• Ability to be mobile on the sales floor for extended periods.
• Ability to operate POS systems.
• Ability to lift and move items up to 75 pounds safely.

Benefits:

This role offers competitive pay ($16.00-$17.00/hour) and benefits, including discounts, 401(k), wellness programs, paid holidays, and health insurance. Applications are accepted continuously. Note: This position does not include immigration sponsorship or relocation assistance.

Additional info for SF applicants:

Williams-Sonoma, Inc. is an Equal Opportunity Employer. We consider qualified applicants with criminal histories in accordance with applicable laws.