Sales Associate, Santana Row (Part-Time)

Away; San Jose (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Part-Time Sales Associate in San Jose, where your passion for travel and customer service will shine. This role offers you the chance to create transformative experiences for customers, embodying brand standards and fostering community connections. As part of a celebrated brand, you'll engage with travelers, provide best-in-class support, and contribute to a vibrant team culture. If you're excited about making a difference in the retail space and love to connect with people, this opportunity is perfect for you!

Qualifications

• Excellent communication and collaboration skills with a passion for retail.
• Ability to stand for extended periods and lift up to 25 pounds.

Responsibilities

• Deliver exceptional customer service and create memorable experiences.
• Meet individual KPI expectations and maintain store integrity.

Skills

Customer Service

Communication

Collaboration

Retail Experience

Job description

About Away

We believe travel makes us better. Founded in 2016 with one perfectly designed carry-on, we now offer a range of luggage and travel essentials for every journey. Together we create, innovate, and embark on this journey as a community of travelers, helping to make travel more seamless for everyone.

Join The Crew

We are hiring a Part-Time Sales Associate to join our San Jose, Santana Row team.

Our Retail team creates a transformative experience for each and every customer that visits any of our seventeen stores. We build connections with our customers through product education, world-class-service standards, and operational excellence. We pride ourselves in owning the offline touch point for our brand, and use it as an opportunity to foster a stronger Away community.

This is an exciting opportunity to join a widely celebrated brand that is looking to continue to innovate and iterate. We’re looking for candidates that are excited to provide best-in-class support to all of our customers from their arrival, and until their departure.

To support the needs of the business, we are seeking candidates that have the ability to work evenings, weekends, and holidays. Should you need a scheduling accommodation, please let your interviewer know.

What you’ll do as a Sales Associate

• You’ll embody our brand standards and core values by consistently delivering best-in-class, exceptional customer service to every person, every time

• You’ll create a personalized and memorable experience for each and every customer, expanding on love of travel to further drive community and connection

• You’ll consistently meet individual KPI expectations and sales goals

• You’ll pursue and maintain the highest level of product knowledge and expertise, guiding our customers through an Away focused shopping, product and sales journey

• You’ll maintain the integrity of the store and uphold our visual standards

• You’ll facilitate in-store programs and events, as needed

• You’ll assist with any necessary processes and procedures to ensure optimal store operations

Who you are

• You’re an excellent communicator, collaborator, and teammate with a passion for and past experience in retail, customer service, and/or hospitality

• You’re reliable, effective, and contribute to the overall business success

• You’re resourceful, solution oriented, and committed to achieving your goals

• Ability to pull, push, lift, and carry up to 25 pounds throughout the duration of a work shift

• Ability to stand/be on feet for extended periods of time throughout the duration of a work shift

• Ability to bend, squat, twist, and reach as needed throughout the duration of a work shift

Excited to join the team, but not sure you meet all of the qualifications? Please apply, we’d still love to hear from you.

Who We Are

• We’re travelers. Travel is about the journey - the transformative experiences and the growth each trip offers. All employees are encouraged to take time to get away through our variety of time away from work offerings.

• We’re driven. The work we do matters and collectively drives impact. No matter the job title, everyone at Away is a meaningful contributor in unlocking our ever growing potential.

• We’re supportive. We value the entirety of your life's journey, not just the milestones. You'll find an environment that celebrates balance, understanding that your personal passions and commitments outside of work, are threads of the same fabric that makes you unique.

What We Offer

• Pay Range: $18.00 hourly

EEOC Statement:

Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability.

Away is committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at [e-mail].