Sales Associate (Santa Rosa, CA) – Johnson & Johnson MedTech, Orthopaedics

6032-DePuy Synthes Sales, Inc. Legal Entity; West Chester (Chester County); On-site; USD 90,000 - 130,000; Full time

Job summary

Johnson & Johnson’s DePuy Synthes orthopaedics sales team seeks a results-driven professional to support surgeons in Santa Rosa, CA. The role emphasizes clinical knowledge, product assistance in the operating room, and delivering economic value to health systems.

The ideal candidate will have a relevant degree or medical certification, plus several years in sales or military veterans transitioning to civilian roles. Travel and in-person OR support are expected.

Qualifications

• Bachelor/Associate degree or medical certification plus 2 years of professional and/or related experience.
• Minimum of 4 years of professional and/or related experience or recently transitioned from Active Military Duty.
• Ability to work in a lab/operating room environment; US driver's license; travel readiness.

Responsibilities

• Assist sales org in retaining and expanding existing customers and support conversions with new customers.
• Help achieve sales goals and market share objectives in the designated territory.
• Apply knowledge of sales process, product portfolio and customer care to improve outcomes.
• Guide surgeons in the OR with clinical knowledge and product usage.
• Present, demonstrate, and ensure proper use of DePuy Synthes products.
• Support customers by attending surgeries and ensuring equipment readiness; assist with OR and Sterile Processing consultations.
• Troubleshoot and provide technical assistance; manage hospital billing and purchase orders; share insights with teams.
• Prepare sales reports and maintain assets and equipment within the territory.
• Ensure promotional materials are maintained and DePuy Synthes services meet quality standards.
• Focus on customer satisfaction and differentiating DPS value propositions.
• Distinguish DPS products from competition with unique insights.

Skills

Account Management

Relationship Building

Sales

Negotiation

Clinical Knowledge

Education

Bachelor/Associate degree or Medical Certification

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function: MedTech Sales Job Sub Function: Clinical Sales – Surgeons (Commission) Job Category: Professional All Job Posting Locations: Santa Rosa, California, United States of America

Job Description: We are searching for the best talent for Sales Associate to support clients Santa Rosa, CA territory. About Orthopaedics Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech DePuy Synthes, part of the Johnson & Johnson Medical Devices Companies, provides one of the most comprehensive orthopedics portfolios in the world. DePuy Synthes solutions, in specialties including joint reconstruction, trauma, craniomaxillofacial, spinal surgery and sports medicine, are designed to advance patient care while delivering clinical and economic value to health care systems worldwide. For more information, visit www.depuysynthes.com. DePuy Synthes Trauma offers a comprehensive portfolio of trauma care solutions for the treatment of the most simple to the most complex trauma injuries using traditional and minimally invasive techniques.

Key Responsibilities

• Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.
• Assist in the attainment of established sales goals including market share objectives in prescribed territory.
• Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.
• Guide and assist surgeons in the operating room through their clinical and product knowledge.
• Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products
• Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays; Provide Operating Room and Sterile Processing Department consultation.
• Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create/close purchase orders Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels.
• Prepare sales reports and documents as required Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability.
• Ensure all promotional materials are maintained in a presentable manner.
• Ensure DePuy Synthes Services and offering meet highest quality standards.
• Focus on customer satisfaction and retention; and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions.
• Differentiate DPS’s products versus competition by providing the customer unique insights.

Qualifications Education & Experience

• Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience
• Minimum of 4 years of professional and/or related experience or Recently transitioned from Active Military Duty
• The ability to work in a lab/operating room environment.
• A valid driver's license issued in the United States
• The ability to travel which may include weekend and/or overnight travel.
• Residence in or willingness to relocate to the posted territory.
• Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required.
• A qualified candidate will be efficient, organized, self-motivated, positive and pro-active
• Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred

Required Skills

• Account Management, Business Behavior, Collaboration, Commission Accounting, Cultural Competence, Customer Centricity, Execution Focus, Goal Attainment, Healthcare Trends, Market Knowledge, Market Research, Relationship Building, Sales, Sales Presentations, Sales Promotions, Solutions Selling, Sustainable Procurement, Vendor Selection

Preferred Skills

• Account Management, Business Behavior, Collaboration, Commission Accounting, Cultural Competence, Customer Centricity, Execution Focus, Goal Attainment, Healthcare Trends, Market Knowledge, Market Research, Relationship Building, Sales, Sales Presentations, Sales Promotions, Solutions Selling, Sustainable Procurement, Vendor Selection

The anticipated base pay range for this position is :

Additional Description for Pay Transparency: At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at https://www.jnj.com/.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law.

We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource. At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is make the experience clear, fair, and respectful of your time.

Upcoming Structural Changes

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.