Sales Associate - Retail Wine & Spirits NIGHTS, WEEKENDS AND HOLIDAYS REQUIRED

Dickerson Transportation Group; Kosciusko (MS); On-site; USD 22,000 - 28,000; Full time

Job summary

Dickerson Transportation Group in Kosciusko, MS seeks a Sales Associate to operate cash registers, scanners, and related equipment while delivering superior customer service. Nights, weekends and holidays are required as part of a dynamic retail environment.

You will greet customers, maintain a clean store, and assist with product selection. Proficiency with POS and basic math is expected, along with the ability to handle returns and balance cash at shifts’ start and end. Training provided.

Qualifications

• High school diploma or equivalent preferred, but not required.
• Must be 21 years of age.
• Customer service and sales with wine & spirits experience is preferred, but not required.
• Comprehend and perform basic mathematical skills.
• Understand and perform basic computer and point-of-sale skills.

Responsibilities

• Greets customers as they enter the location and meet company customer service standards.
• Maintains a clean and healthy work environment according to company standards.
• Adheres to all laws and regulations regarding the sale of any government regulated product or service.
• Offer product suggestions when appropriate.
• Operates the point-of-sale system and other available equipment, such as cash registers, calculators, or scanners.
• Accepts money in the form of cash, check, vouchers and credit or debit cards for items purchased; validates amounts and provides appropriate change following company cash control policies and procedures.
• Assists customers with questions or price discrepancies.
• Processes returns and exchanges according to store policy.
• Assists customers in locating various products, resolving complaints, or providing information.
• Bag, box, and wrap purchased items.
• Ensures accurate transactions by balancing cash register at the beginning and end of shift, and sales at the end of shift.
• Stocks and rotates products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
• Notifies management of team member theft, customer shoplifting, unauthorized markdowns, property defacement or any action that is illegal and/or against company policy.
• Performs other related duties as assigned.

Skills

Customer service

Verbal communication

Active listening

Mentoring

Education

High school diploma or equivalent

Tools

POS system

Job description

Job Details

Job Location: Kosciusko, MS 39090

Education Level: None

Travel Percentage: None

Job Shift: Any

Job Category: Sales

Job Summary

As a Sales Associate, you will use cash registers, electronic scanners, and related equipment to conduct monetary transitions and interact with the companys customers constantly throughout your day while providing superior customer service. You will also assist in maintaining a clean and healthy environment with stocked merchandise.NIGHTS, WEEKENDS AND HOLIDAYS REQUIRED.

Duties & Responsibilities

• Greets customers as they enter the location and meet company customer service standards.
• Maintains a clean and healthy work environment according to company standards.
• Adheres to all laws and regulations regarding the sale of any government regulated product or service.
• Offer product suggestions when appropriate
• Operates the point-of-sale system and other available equipment, such as cash registers, calculators, or scanners. Identifies prices of products and services and tabulates bills with available equipment.
• Accepts money in the form of cash, check, vouchers and credit or debit cards for items purchased; validates amounts and provides appropriate change following company cash control policies and procedures.
• Assists customers with questions or price discrepancies.
• Processes returns and exchanges according to store policy.
• Assists customers in locating various products, resolving complaints, or providing information.
• Bag, box, and wrap purchased items.
• Ensures accurate transactions by balancing cash register at the beginning and end of shift, and sales at the end of shift.
• Stocks and rotates products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
• Notifies management of team member theft, customer shoplifting, unauthorized markdowns, property defacement or any action that is illegal and/or against company policy.
• Performs other related duties as assigned.

Core Competencies

Commitment to People

• Excellent customer service skills.
• Good verbal communication and active listening skills.
• Service-oriented by being willing to help others and anticipate customer needs.
• Mentoring co-workers and new hires.

Focus on Solutions

• Knowledgeable about the companys products, services, and customer-related policies.
• Get first-hand customer information and use it for improvements in products and services.
• Concentrate your efforts on the more important priorities and can attend to a broader range of activities.
• Enjoy working hard and seize more opportunities than others.

On-Time Delivery

• Value time and use your time effectively and efficiently.
• Get more done in less time.
• Pursue everything with energy, drive and being results oriented.

QualificationsEducation & Experience

• High school diploma or equivalent preferred, but not required.
• Must be 21 years of age.
• Customer service and sales with wine & spirits experience is preferred, but not required.
• Comprehend and perform basic mathematical skills.
• Understand and perform basic computer and point-of-sale skills.

Supervisory Responsibilities

None

Essential Physical Requirements

• Prolonged standing and walking throughout the assigned shift.
• Must be able to lift and carry up to 30 pounds constantly and up to 45 pounds occasionally.
• Bending, climbing, stooping, reaching, pushing, and pulling regularly is required.
• May need to work nights and weekends.
• Ability to perform repetitive movements over long periods of time.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Disabled/Veterans.