SALES ASSOCIATE (REGULAR FULL-TIME W/BENEFITS) VARIOUS MINI-MART LOCATION

Navy Exchange Service Command; Hawaii; On-site; USD 20,000 - 28,000; Full time

Job summary

Navy Exchange Service Command's Pearl MiniMart in Pearl Harbor, Hawaii is hiring a customer-focused sales associate. You will greet customers, assist with merchandise selection, and process transactions at the Food and Beverage Convenience Bar, ensuring clean, stocked displays and accurate cash handling.

No prior experience required; a high school diploma or equivalent is preferred. You will join a friendly team and contribute to excellent customer service while supporting store operations and

Qualifications

• No experience required; entry level position.
• High school graduate or equivalent preferred.

Responsibilities

• Greet customers and provide sales related assistance.
• Assist in product selection and suggest add-ons.
• Handle cash register transactions accurately.
• Maintain stocked and neatly arranged merchandise.
• Open/close the Food and Beverage Convenience Bar and ensure equipment is on/off as required.

Skills

Customer service

Cash handling

Sales support

Stock replenishment

Merchandise knowledge

Education

High School Diploma or GED

Tools

Cash register

POS system

Job description

Job Description

Job Number:

2600038T

Primary Location

United States-Hawaii-Pearl Harbor

Organization

Pearl MiniMart Holomoku Pay Range : Starting min:$17.50+ based on experience

Job Summary: Sells general merchandise to customers exercising professional selling techniques. Works as part of a sales team to provide service which anticipates and exceeds customer expectations. Assists in all aspects of ensuring full operation of the Food and Beverage Convenience Bar to include but not limited to opening and closing the Convenience Bar preparing displaying replenishing goods and cleaning stations and equipment as necessary.

• Greets and engages customers in conversation for purposes of providing sales related assistance.
• Assists in the selection of merchandise and suggests additional items to complement the customer's selections.
• Where applicable offers customers the opportunity to purchase extended product warrantees. Explains coverage benefits and price.
• Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress code uniform standards and assisting supporting sales team members to the maximum extent possible.
• Becomes knowledgeable regarding merchandise selected including proper set-up use care characteristics of various product price points warrantee coverage etc. Communicates product-related information to customers knowledgeably and legibly.
• Ensures assigned areas are fully stocked and merchandise is neatly arranged. Communicates with supervisor store manager etc. regarding stock additions deletions fast and slow selling merchandise customer preferences needs problems etc.
• Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service job performance achievement of store department sales goals etc.
• Completes sales transactions efficiently. Thanks customers for their patronage.
• As required performs cash register transactions.
• Performs all types of cash register transactions cash charge check gift certificates layaway etc. in an accurate and procedurally correct manner.
• Advises customers of upcoming sales events and services available throughout the Navy Exchange such as gift wrapping engraving delivery gift certificates etc. Offers customers the opportunity to open a NEXCARD account and informs customers of NEXCARD account benefits.
• Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation merchandise returns price matching check cashing rain checks etc. Handles customer returns and problems tactfully and efficiently. Applies store policies consistently and intelligently ensuring customer satisfaction as the end result.
• Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons internal and external in order to deter theft.
• Unpacks stages and moves merchandise as assigned. Assists in creating store displays and in performing periodic inventories.
• Completes paperwork associated with merchandise inventory movement price adjustments customer returns cash register operation etc. accurately and completely.
• Eligible for and participates in applicable commission and gainsharing sales incentive programs.
• Is required to lift up to 25 lbs. as it relates to job duties including but not limited to assisting customers lifting merchandise assisting with stocking sales area as necessary etc.

Applicable to Minimarts operating a Food and Beverage Convenience Bar Incumbents may be required to perform all or any combination of the following

• Open and close the Food and Beverage Convenience Bar.
• Ensure all equipment is turned on during opening of the Minimart and turned off during closing i.e. display merchandiser signs etc.
• Preheats and display products in heated display merchandiser.
• Ensure sufficient goods and products are readily available for customers by replenishing products and condiments i.e. napkins straws cups lids creamer sugar etc required in the holding bins on the beverage bar.
• Ensure all products remaining at the close of business are time dated when placed in the refrigerator.
• Ensure cleaning of small wares equipment throughout the day and at closing effective time dating of food and beverage products to ensure quality and food integrity.
• Monitors the temperature on refrigerators and freezers a minimum of 3 times daily i.e. early morning mid-day and late afternoon to ensure equipment is maintaining required temperature.
• May be required to attend a 4-hour food safety training session initially and required an annual refresher thereafter.
• Performs other related duties as assigned.

No experience required. High school graduate or equivalent preferred.