Sales Associate - PT

Paper Source, Inc.; New York (NY); On-site; USD 19,000 - 28,000; Part time

Job summary

Paper Source, Inc. in Brooklyn, NY 11217 is seeking a part-time Sales Associate who delivers friendly, genuine customer service and helps customers select gifts, cards, and wrap.

You will create inviting displays, participate in campaigns, use store tools to learn about products, and maintain a neat, engaging shopping environment while standing, bending, and lifting as needed.

Qualifications

• Passion to genuinely help people and learn about products.
• Clear and respectful communication.
• Positive, can-do attitude.
• Enjoy working with people.
• Energetic in a changing environment.
• Listen well and solve problems.

Responsibilities

• Create a welcoming environment by engaging with customers with friendly, genuine service to meet their needs.
• Ask open-ended questions and use product knowledge to recommend as you actively sell.
• Maintain a vibrant store by supporting visual merchandising and replenishment standards.
• Leverage campaigns and services (new items, promotions, membership, ship-to-home).
• Use training tools to educate yourself on products and services to enhance the customer experience.
• Protect company assets by following inventory and loss-prevention standards.
• Work on the selling floor with physical activity (standing, bending, lifting).

Skills

Customer service

Communication

Team player

Adaptable

Problem solving

People skills

Job description

Title: Sales Associate - PT

Category: Retail

EmploymentType: Part-Time

Location: NY - Brooklyn - Park Slope - 4610

LocationType: retail

JobLocation: Brooklyn, New York 11217

JobSummary: To be a great Sales Associate, you provide excellent customer service which is friendly, genuine and professional, and you always put the customers first ahead of everything and anything else. You make the shopping experience engaging and interactive by enthusiastically sharing your knowledge whether face to face or over the phone, helping a customer choose a special gift, unique card or gorgeous wrap. A sales associate creates enticing displays which are neat, tidy and vibrant to the customer. Your passion for customer service and willingness to help ensures your customers look forward to coming into your store. From creating inspiring displays to helping with services, there is always an opportunity to demonstrate initiative and your passion for our products and people.

WhatYouDo

• Create a welcoming environment by engaging with our customers through friendly and geniuine service to meet their needs.
• Ask open-ended questions and use your product knowledge to make thoughtful recommendations as you actively sell.
• Ensure a vibrant store by supporting store visual merchandising & replenishment standards, showing a commitment to maintaining a neat, tidy, shoppable and inviting presentation.
• Leverage key campaigns and services, such as new item launches, promotions, membership, ship-to-home, etc.
• Leverage training and communication tools (e.g., Cognition, Paper reSource, InsidePS, etc.) to educate yourself continuously on our products and services, supporting the store with this knowledge to give customers a great experience when they visit and shop.
• Protect company assets by adhering to all inventory and loss prevention standards, properly completing any inventories and initiatives.
• Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing)

Knowledge&Experience

• Demonstrate passion to geniuniely help people and a desire to learn about our products.
• Demonstrate ability to communicate and express oneself clearly and respectfully.
• Positive and can-do attitude.
• Enjoy working with people.
• Energized by working in an ever-changing environment.
• Listen to people and enjoy solving problems.
• Can clearly and respectfully communicate and express oneself.

Expected Behaviors

• Treat customers as the first priority at all times.
• Enjoy working with people and engaging with others.
• Demonstrate initiative and problem-solving ability.
• Is a team-player with a positive and can-do attitude.
• Accept responsibility and execute all assignments correctly and with care.
• Accept coaching and feedback from others openly.
• Is adaptable and is energized by working in an ever-changing environment.
• Exhibit and demonstrate initiative.
• Support company goals and initiatives and is a team player.
• Show respect and kindness to fellow associates and customers.

EeoStatement: As an affirmative Action Employer, Barnes & Noble hires qualified people to work for its Paper Source subsidiary to perform the many tasks necessary for the success of our business and is committed to diversity in the workplace. An essential part of this policy is providing equal employment opportunity for all. All employment practices and decisions—including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job assignment, transfer, promotion, demotion, training, rates of pay or other forms of compensation, benefits, discipline ,leave of absence, layoff, recall, termination and general treatment during employment—will be conducted without regard to self-identified, perceived or actual age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances, and will comply with all applicable laws.

Notes

An employee in this position can expect a hourly rate starting at $17.00.