Sales Associate - Philadelphia

Benjamin Moore & Co; Philadelphia (Philadelphia County); On-site; USD 32,000 - 52,000; Full time

Job summary

Benjamin Moore & Co. is seeking an ambitious, self-motivated Sales Associate to join a high-energy team.

You will gain hands-on sales experience, learn our products and services, and develop from a core member of the customer-centric sales force. Initial onboarding focuses on product knowledge, field sales collaboration, and internal training, with potential relocation when a Territory Representative role becomes available.

Qualifications

• Excellent verbal and written communication skills.
• Ability to manage relationships and build trust with customers.
• Comfortable presenting in front of groups and audiences.
• Proficiency with MS Word, Excel, and Outlook; CRM software familiarity.

Responsibilities

• Support Territory Representatives by calling on lower-volume customers to sell products and programs.
• Cover assigned territories to support vacations or leaves of absence as needed.
• Manage territory scheduling and CRM/enterprise systems to drive sales and profitability.
• Provide customer-centric service and work in a team to close sales opportunities.
• Develop product knowledge and market awareness to grow the business.

Skills

Sales experience

Customer service

CRM knowledge

Relocation willingness

Tools

Microsoft Dynamics CRM

Job description

Overview

Company Overview

At Benjamin Moore, our success is attributable to the employees who dedicate their time and talents to the brand and exemplify our core values of openness, integrity, community, excellence, and safety. Benjamin Moore employees enjoy a competitive and well-rounded benefits package, career development options, business resource groups, and opportunities to come together and connect with colleagues. We facilitate growth, development, and purpose for all through an inclusive and engaging workplace.

Join us and be part of a brand that inspires creativity, innovation, and passion while supporting locally owned stores in 65 countries.

Job Summary

Benjamin Moore & Co. is currently looking for an ambitious and self-motivated individual to join our team as a Sales Associate. This is a great opportunity to begin your career by developing your sales experience with a high-energy team and become part of an iconic and growing Berkshire Hathaway family brand.

You will participate in an exciting program that exemplifies our commitment to have the best, most customer-centric sales force in the business. In this role, you will develop expert knowledge and skills about our products, programs, and services. Our Sales Associate role is a steppingstone for you to be a part of the new generation of sales talent here at Benjamin Moore and will ultimately prepare you to move up into a Territory Sales Representative role.The ideal candidate must be willing and able to relocate within a designated region once a Territory Representative role becomes available as a condition of future employment.

What you will do as a Sales Associate:

Focus on learning and engaging with Benjamin Moore's Field Sales team and clients for the first 10-12 weeks (about 3 months). The onboarding will include:

• Learning all aspects of the paint and coatings industry by working alongside professionals in R&D, Marketing, Sales Operations, Manufacturing & Distribution, Color and Design, and interdependent retailer locations
• Attending internal and external product and sales training.
• Participating in market-wide selling events and professional networking events
• Applying paints and coatings to various substrates and learning how to diagnose and troubleshoot product performance issues
• Becoming a Brand Ambassador and learning what it means to live the Benjamin Moore mission and values.

After the initial onboarding period, you will find yourself taking on more Territory Representative responsibilities until you have demonstrated sufficient knowledge and competencies and a territory is available where management feels you will thrive. These responsibilities will consist of the following key areas:

• Territory Management
• Sales and Revenue Growth
• Customer Relationship Management
• Product Knowledge and Market Awareness

Key Responsibilities

Your responsibilities may also include but are not limited to the following:

• Support Territory Representatives in meeting their sales goals by calling on lower-volume customers to sell in products and programs
• Cover assigned territories as the need arises within the region to support vacation absences or cover for short and long-term leaves of absence when requested by the Regional Sales Director.
• Manage temporarily assigned territory, including scheduling, territory organization, and managing CRM/ enterprise systems, to support driving sales, increasing profitability, and closing sales opportunities.
• Responsible for customer satisfaction by demonstrating customer-centricity by employing a consultative approach in a team environment.
• Establish yourself as your customer's "go-to" expert by combining a dynamic mix of technical knowledge, business acumen, and a thoughtful customer approach.
• Demonstrate and develop the successful cultivation of new businesses along with more experienced Territory Representatives.
• Continuing learning and growing in the values of Benjamin Moore, including assisting in architectural and industrial product training, sales blitzes, promotional campaigns, and other duties as assigned.

Required Skills

What You Bring to the Table:

• Very strong verbal, written, and listening communication skills
• Excellent relationship management and team interaction skills
• Friendly, outgoing, confident, and enthusiastic
• Self-starter, committed to the task, and independent worker
• Demonstrated passion for servicing customers and creating solutions
• Comfortable speaking in front of small to medium-sized groups in a professional setting
• Desire to develop sales skills and product knowledge
• Good computer skills (Word, Excel, Outlook); the position will require that the candidate learn to use Microsoft Dynamics CRM platform
• Strong