Sales Associate (Part-Time) - Washington, NC ( Pamlico Plaza )

JD Sports NA; Washington (NC); On-site; USD 10,000 - 15,000; Full time

Job summary

JD Sports NA is seeking a Sales Associate in Washington, NC. The role focuses on delivering quality customer service, promoting merchandise, and driving sales within a fast-paced retail environment.

The associate will be knowledgeable across product areas, uphold company standards, and act as a brand ambassador to create lasting customer experiences. Reporting to the Store Manager, this non-exempt hourly position emphasizes teamwork and reliability.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative.
• Team-player with a focus on outstanding service.

Responsibilities

• Provide extraordinary customer service as you greet customers and assist them in finding products.
• Promote and sell services and merchandise offered by the store.
• Strive to meet and exceed sales targets and goals.
• Follow all company policies and procedures documented in manuals.
• Assist in daily store operations and upkeep of the sales floor.

Skills

Customer service

Interpersonal skills

Communication skills

Job description

HB: 00207 Washington, North Carolina (Pamlico Plaza)

Hourly: $9.00 - $9.00

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

SUMMARY

The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES

• There are no supervisory responsibilities for this role.

QUALIFICATIONS

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.