Job Description
Job Number:
2500012E
Primary Location
United States-Florida-Pensacola
Other Locations
United States-Florida-Pensacola
Organization
Pensacola
Pay Range: $15.00
Job Summary
As a sales associate, you will be the face of our company, highlighting our brand and contributing to building our reputation as a customer-focused organization. You will assist customers, help them recognize their needs for our products and services, and articulate our purpose in an educational and professional manner. A positive, outgoing attitude and a desire to serve others are essential.
Duties and Responsibilities
CUSTOMER SERVICE
- Engage proactively with customers and build connections.
- Ask questions and listen to customer needs.
- Guide customers to merchandise, informing them about promotions, events, and offers.
- Build positive, inclusive, and respectful relationships, taking accountability for actions and outcomes.
ORGANIZATION
- Maintain store appearance and organization.
SALES
- Cross-sell products and know the store layout.
- Suggest products based on customer needs and current trends.
- Upsell products and leverage company tools for product knowledge.
- Process transactions accurately using POS systems, including handling cash, discounts, and gift cards.
- Complete paperwork, reports, and reconciliation tasks.
INVENTORY
- Manage merchandise, ensure proper check-in, and accurate ticketing.
DEPENDABILITY
- Adhere to work schedules and follow through on assignments.
Other Duties as assigned
Qualifications
Product Knowledge
- Basic understanding of products and merchandise.
Experience
- Retail experience preferred but not required.
Communication Skills
- Strong interpersonal and communication abilities.
- Ability to read, write, and interpret instructions and manuals.
- Effective communication with customers, peers, and management.
- Proper telephone etiquette.
Mathematical Skills
- Basic math functions such as addition, subtraction, multiplication, and division.
Reasoning Ability
- Multitask effectively, remain flexible, and work well in a team.
Physical Demands & Work Environment
- Constant movement, talking, hearing, reaching, and standing for extended periods.
- Occasional stooping, kneeling, crouching, and ladder climbing.
- Visual acuity for close and color vision, depth perception, and focus adjustment.
- Lift at least 25 lbs., up to 50 lbs. in some departments.
- Primarily indoor work, with outdoor duties depending on location.
Other Skills & Work Hours
- Enthusiastic, friendly, energetic, and committed to outstanding service.
- Flexible hours, including early mornings, evenings, weekends, and holidays.
No experience required; high school diploma or equivalent preferred.