SALES ASSOCIATE (Part-Time w/ Benefits)

Navy Exchange Service Command; Pensacola (FL); On-site; USD 26,000 - 32,000; Full time

Job summary

Navy Exchange Service Command in Pensacola is seeking a Sales Associate to serve as the face of the brand, assisting customers and explaining products and services with professionalism.

You will process transactions, maintain store appearance, and help customers find items while staying informed about promotions and events to drive sales.

Qualifications

• Retail experience preferred but not required.
• Strong interpersonal and communication skills.
• Ability to read and interpret safety, rules, and operating manuals.

Responsibilities

• Greet and assist customers with brand knowledge and service.
• Maintain store appearance and organize merchandise.
• Cross-sell, upsell, and communicate promotions and events.
• Process transactions using the POS system and handle cash accurately.
• Support inventory accuracy and complete related paperwork.

Skills

Customer service

Communication skills

Sales

Cash handling

Teamwork

Education

High school diploma

Tools

Point-of-Sale (POS) system

Job description

Job Number:

260003DL

Primary Location

United States-Florida-Pensacola

Other Locations

United States-Florida-Pensacola

Organization

Job Summary

As a sales associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties and Responsibilities

Customer Service

• Proactively engage and make a connection with customers.
• Asking questions and listening to customer's needs.
• Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card.
• Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.

Organization

• Maintaining store appearance.

Sales

• Cross-selling products and knowing layout of the store.
• Make suggestions to customer on latest trends and current promotions based on customer s individual needs.
• Upselling products.
• Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.
• Using a Point-of-Sales system processing cash, exchanges, discounts, gift cards, credit cards, debit cards, cash handling, including counting money and returning accurate amounts to customer.
• Completing various forms of paperwork reports and reconciliation.

Inventory

• Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed.

Dependability

• Adherence to assigned work schedule.
• Accurate and complete follow through on work assignments.
• Other duties as assigned.

Qualifications

Product Knowledge

• Basic knowledge of products merchandise.

Experience

• Retail experience preferred but not required.

Communication Skills

• Strong interpersonal and communication skills.
• Ability to read write and interpret instructional documents such as safety, rules, operating and maintenance instructions, and procedure manuals.
• Ability to effectively communicate with customers, peers, and management.
• Ability to communicate on the telephone with proper etiquette.

Mathematical Skills

• Basic math functions such as addition, subtraction, multiplication, and division.

Reasoning Ability

• Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.
• Ability to work as part of a team and take initiative independent of direct supervision.

Physical Demands/Work Environment

This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs. in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.

Other Skills

Enthusiastic, friendly, and energetic with a desire to provide outstanding service.

Work Hours

Available to work a variety of hours which may include early mornings, evenings weekends and holidays.

No experience required. High school graduate or equivalent preferred.