Sales Associate, Part-Time - The Landing at Hyannis

Warby Parker; Massachusetts; On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dynamic Sales Associate for a new store opening. In this role, you will engage with customers, providing them with exceptional service while showcasing the brand's values and philosophy. Your proactive approach will help reinvent the retail experience and ensure every customer leaves delighted. This is a fantastic opportunity to become part of a mission-driven company that believes in vision for all, making a positive impact with every sale. If you're excited about fashion and technology, this role is perfect for you!

Qualifications

• Experience in a customer-facing role in a service-oriented environment.
• Strong communication skills and a proactive approach to problem-solving.

Responsibilities

• Deliver exceptional customer service and communicate brand values.
• Assist customers in finding the perfect eyewear and enhance their shopping experience.

Skills

Customer Service

Communication Skills

Problem-Solving

Teamwork

Attention to Detail

Adaptability

Job description

Sales Associate, Part-Time - The Landing at Hyannis

New Store Opening

Job Status: Part-Time

Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. In supporting our retail locations across the country (and Canada!), Advisors have a direct, immediate impact on the success of Warby Parker through customer interactions, process ideation and improvement, and various special projects. In this role, you'll get to show folks firsthand what Warby Parker is all about while making glasses shopping a goosebump-inducing experience. Sound cool? Read on!

What you'll do:

• Communicate Warby Parker's values and brand philosophy on the sales floor
• Delight customers through nothing-but-wonderful service
• Demonstrate unparalleled product knowledge and offer exceptional style advice
• Dream up ways to reinvent retail and the glasses-shopping experience
• Anticipate the needs of your team and customers alike, and be at the ready to lend a hand
• Help foster an inclusive culture by treating customers and colleagues with respect

Who you are:

• Excited to work and learn at a fast-paced, high-growth company
• Backed by customer-facing experience in a service-minded environment
• A proactive, adaptable problem-solver who reacts quickly in unexpected situations
• A positive team player who leads by example
• Able to effectively communicate with a variety of people
• Organized, attentive, and detail-oriented
• An energetic self-starter with an entrepreneurial spirit
• Interested in fashion and technology

If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”).

About Us:

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

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What does exceptional customer service mean to you? *

A customer comes into the store and says they are looking for a certain style of eyeglasses, but has trouble describing what they want. What question would you ask to obtain the information most helpful to know how to service this customer? * Select...

Your store is very busy and there is a long line of customers waiting to be checked out. A customer asks if they could skip the line and be checked out immediately because they are in a rush. What is the best way to handle this customer scenario? * Select...

As you are working with a customer you notice another customer walks into your store and is not greeted by anyone. What is the best way to handle this customer scenario? * Select...

A customer is looking for a pair of prescription sunglasses for their wedding which is a week away. They hope to receive them on time. The advisor helps find the customer a pair, then works with the manager to send the customer a small surprise gift from Warby Parker along with offering expedited shipping. Rate this interaction. * Select...

A customer has a classic style pair of glasses and is now looking for a funky pair. The customer asks can you help me find something great? Advisor says: So fun! We can definitely try on a bunch of styles and see what you like the best. Is there a certain frame shape or style you are looking for in this new pair? We just launched a new collection of bright colors I'd love to show you! Rate this customer interaction. * Select...

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