HB: 00449 Sylacauga, Alabama (Marble City Square)
Hourly: $9.00 - $9.00
Job Title:
Sales Associate
Department:
Operations
FLSA Status:
Non-Exempt
Reports To:
Store Manager
SUMMARY
The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standard s listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
- Promote and sell services and merchandise provided by the organization.
- Consistently set goals to grow and improve selling skills and track overall sales.
- Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
- Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
- Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
- Consistently achieve and/or exceed sales targets and goals.
- Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
- Attend all staff meetings and tech clinics for the store.
- Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
SUPERVISORY RESPONSIBILITIES
There are no supervisory responsibilities for this role.
QUALIFICATIONS
- 0-2 years of customer service experience.
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced environment.
- Is a self-starter, has initiative to take on important tasks without being asked.
- Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
- Is a team-player, passionate about outstanding customer service and selling merchandise.