Sales Associate (Part-Time) - Fairfield, AL ( Western Hills Mall )

JD Sports NA; Belwood (AL); Sur place; USD 13 000 - 19 000; Plein temps

Résumé du poste

JD Sports NA Fairfield store is seeking a Sales Associate to deliver outstanding customer service and promote merchandise. You’ll be knowledgeable across product areas and act as a brand ambassador, driving sales and creating a memorable shopping experience for customers in a fast-paced environment.

This role emphasizes teamwork, initiative, and adherence to store policies. You will assist with daily operations, participate in promotions, and strive to meet or exceed sales goals while protecting

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative to take on tasks.
• Strong attention to detail with mult-tasking ability.
• Team-player with passion for customer service and selling.

Responsabilités

• Provide extraordinary customer service and assist customers entering the store.
• Promote and sell services and merchandise.
• Set goals to grow selling skills and track sales.
• Uphold company policies and standards from manuals.
• Assist in daily store operations: lists, shipments, maintenance.
• Present merchandise to promote sales per knowledge manual.
• Consistently meet or exceed sales targets.
• Communicate merchandise needs and pricing concerns to management.
• Attend staff meetings and tech clinics.
• Protect assets and report any fraud risk to management.

Connaissances

Customer service

Interpersonal skills

Communication

Team player

Initiative

Attention to detail

Multitasking

Description du poste

HB: 00033 Fairfield, Alabama (Western Hills Mall)

Hourly: $11.75 - $11.75

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

SUMMARY

The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.


• Promote and sell services and merchandise provided by the organization.


• Consistently set goals to grow and improve selling skills and track overall sales.


• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.


• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.


• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.


• Consistently achieve and/or exceed sales targets and goals.


• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.


• Attend all staff meetings and tech clinics for the store.


• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities for this role.

QUALIFICATIONS

• 0-2 years of customer service experience.


• Excellent interpersonal and communication skills


• Ability to work in a fast-paced environment.


• Is a self-starter, has initiative to take on important tasks without being asked.


• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.


• Is a team-player, passionate about outstanding customer service and selling merchandise.