Sales Associate (Part-Time) - Somerset Collection

ALO; Troy (MI); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Employee discount

Wellness program

Clothing allowance

Free yoga classes

Job summary

ALO is seeking a Sales Associate to deliver the ALO experience and brand mission, educating customers about our community and culture. You will thrive on a team, exceed store goals, and provide exceptional service while managing product flow and visual merchandising.

This role is part‑time, non‑exempt, with 4‑hour shifts and up to 30 hours per week, including a Blackout period through the holiday season. Equal opportunity employer. Physical demands apply.

Qualifications

• 1+ years of client‑centric sales experience preferred.
• Passion for customer service and delivering exceptional experiences.
• Aligns with ALO Guiding Principles.
• Self‑motivated with a desire to achieve results and excel as part of a team.
• Constant movement around all areas of the store.
• Ability to lift, push, carry up to 50 pounds.
• Ability to stand and move for an entire shift.

Responsibilities

• Drive and exceed sales goals by leading ALO’s Flow initiatives and optimizing productivity.
• Engage with customers to provide a friendly, easy to shop environment.
• Develop client relationships and educate customers about our community and culture.
• Analyze reports with leadership to strategize and deliver results and growth opportunities.
• Ensure front and back of house procedures follow company policy and are executed efficiently.

Skills

Customer service

Sales

Product knowledge

Team player

Adaptability

Physical stamina

Lifting up to 50 lbs

Shift flexibility

Job description

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

Role Objective

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.

Key Job Responsibilities

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency.
• Ensure engagement with customers and provide a friendly and easy to shop environment.
• Continue to build the client relationship daily with our customers.
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities.
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest‑facing initiatives on the floor.
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details.
• Leverages company tools, incentives, and strategies to support meeting store goals.
• Resolve client needs quickly & effectively ensuring customer satisfaction.
• Educates guests and staff on our product, community and culture.
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership.
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence.
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures.
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.
• Preferred 1+ years prior work experience in a client‑centric, sales environment.
• Passion for customer service and delivering exceptional experiences.
• Aligns with and embodies ALO’s Guiding Principles.
• Self‑motivated with a desire to achieve results and excel individually, and as a team.
• Requires constant movement in and around all areas of store.
• Ability to lift, push, carry or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder.
• Ability to stand and move for an entire shift.

Sales Associate Qualifications

• Preferred 1+ years prior work experience in a client‑centric, sales environment.
• Passion for customer service and delivering exceptional experiences.
• Aligns with and embodies ALO’s Guiding Principles.
• Self‑motivated with a desire to achieve results and excel individually, and as a team.
• Requires constant movement in and around all areas of store.
• Ability to lift, push, carry or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder.
• Ability to stand and move for an entire shift.

Sales Associate Schedule

Part‑Time non‑exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full‑Time non‑exempt associates are expected to have open availability, 7 days a week, between 32‑40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

Just Some of the Perks

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors.
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full‑Time Employees).
• Monthly Store Incentives.
• Clothing Allowance.
• Free yoga classes at any of our Sanctuaries (select cities).

Why Join ALO?

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio‑to‑street: taking the consciousness from practice on the mat and putting it into practice in life.