Sales Associate (Part-Time) - Semmes, AL ( Forum Shops )

Hibbett; Dothan (AL); On-site; USD 10,228 - 14,568; Part time

Job summary

Hibbett in Semmes, Alabama is seeking a Sales Associate to deliver quality customer service and drive product sales. You will be knowledgeable about store departments and promotions, and you will promote merchandise and services to create a memorable shopping experience.

You will uphold store policies, support daily store operations, and work in a fast-paced environment to meet sales goals while providing outstanding customer service to acquire and retain loyal customers.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service as outlined in the customer service manual, helping customers as they enter the store and assisting multiple customers during peak periods.
• Promote and sell services and merchandise offered by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Uphold all company policies, procedures, and standards as listed in the manuals and memos.
• Assist in daily store operations, including completing work lists, weekly shipments, and store maintenance.
• Utilize product knowledge to present merchandise and promote sales.
• Consistently achieve and/or exceed sales targets and goals.
• Identify merchandise needs and communicate pricing concerns and operational issues to store management.
• Attend staff meetings and tech clinics for the store.
• Protect company assets and information by ensuring internal controls and reporting potential fraud.

Skills

Customer service

Job description

Job Title

Sales Associate

Location

Semmes, Alabama (Forum Shops)

Department

Operations

Employment Type

Hourly

Salary

$9.00 - $9.00

Reports To

Store Manager

Summary

The Sales Associate is responsible for providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

Essential Duties And Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Supervisory Responsibilities

• There are no supervisory responsibilities for this role.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.