Sales Associate (Part-Time) - Sebring, FL ( The Shops At Shelby Crossing )

JD Sports NA; Sebring (FL); On-site; USD 17,000 - 24,000; Part time

Job summary

JD Sports NA in Sebring, FL is seeking a Sales Associate to deliver outstanding customer service and drive product sales at The Shops At Shelby Crossing.

You will learn product knowledge, assist customers, and help maintain neat, welcoming displays in a fast-paced retail environment. This entry-level role is hourly, non-exempt, reporting to the Store Manager. Join a dynamic team focused on creating a positive shopping experience.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative to take on tasks.
• Strong attention to detail across tasks.
• Team-player with passion for customer service and selling.

Responsibilities

• Produce exceptional customer service per the service manual.
• Promote and sell services and merchandise.
• Set and track sales goals to improve performance.
• Follow all policies and standards in manuals.
• Assist daily store operations including shipments and maintenance.
• Present merchandise to promote sales per knowledge base.
• Aim to meet or exceed sales targets.
• Communicate needs and issues to store management.
• Attend staff meetings and training sessions.

Skills

Customer service

Interpersonal skills

Communication

Fast-paced environment

Self-starter

Team player

Attention to detail

Job description

HB: 00107 Sebring, Florida (The Shops At Shelby Crossing)

Hourly:

$15.00 - $15.00

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

SUMMARY

The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.


• Promote and sell services and merchandise provided by the organization.


• Consistently set goals to grow and improve selling skills and track overall sales.


• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.


• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.


• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.


• Consistently achieve and/or exceed sales target and urges.


• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.


• Attend all staff meetings and tech clinics for the store.


• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities for this role.

QUALIFICATIONS

• 0-2 years of customer service experience.


• Excellent interpersonal and communication skills


• Ability to work in a fast-paced environment.


• Is a self-starter, has initiative to take on important tasks without being asked.


• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.


• Is a team-player, passionate about outstanding customer service and selling merchandise.