Sales Associate (Part-Time) - Ponca City, OK ( Ponca Plaza )

R301US Hibbett Retail, Inc.; Ponca City (OK); On-site; USD 12,894,000 - 25,789,000; Part time

Job summary

Hibbett Retail, Inc. in Ponca City, OK is seeking a Sales Associate to deliver quality customer service and drive product sales. You will learn product areas and promotions, supporting store operations and upholding policies to create a standout shopping experience.

The role requires teamwork, strong communication, and the ability to thrive in a fast-paced environment. Training in policies is provided, with emphasis on merchandise presentation and customer care.

Qualifications

• Customer service experience required or preferred.
• Strong interpersonal and communication skills.
• Ability to thrive in a fast-paced environment.
• Self-motivated with initiative.
• Detail-oriented with ability to multitask.
• Team player who values service and selling merchandise.

Responsibilities

• Provide extraordinary customer service and assist customers entering the store.
• Promote and sell services and merchandise.
• Aim to meet or exceed sales targets and goals.
• Follow all policies and procedures in manuals and memos.
• Assist in daily store operations and maintain cleanliness.
• Present merchandise to promote sales according to knowledge guides.
• Identify merchandise needs and report issues to management.
• Attend staff meetings and training sessions.
• Protect company assets and information via internal controls.

Skills

Customer service

Interpersonal skills

Communication

Fast-paced environment

Self-starter

Team player

Attention to detail

Job description

HB: 00212 Ponca City, Oklahoma (Ponca Plaza) Hourly: $9.00 - $9.00 Job Title: Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager

SUMMARY

The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities for this role.

QUALIFICATIONS

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Hibbett’s Privacy Policy

Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett’s Privacy Policy to understand how the information you provide will be utilized and safeguarded.

Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.

Hibbett, headquartered in Birmingham, Alabama, is a leading athletic-inspired fashion retailer with more than 1,100 stores under the Hibbett banner, primarily located in small and mid-sized communities. Founded in 1945, Hibbett has a rich history of convenient locations, personalized customer service and access to coveted footwear, apparel and equipment from top brands like Nike, Jordan, Adidas, and Under Armour. Consumers can browse styles, find new releases, shop looks and make purchases online or in their nearest store by visiting www.hibbett.com.