Sales Associate (Part-Time) - Mobile, AL ( Westwood Plaza )

JD Sports NA; Mobile (AL); On-site; USD 10,000 - 15,000; Full time

Job summary

JD Sports NA in Mobile, AL is seeking a Sales Associate to deliver exceptional customer service and drive product sales. You will be knowledgeable across product areas, promote promotions, and act as a brand ambassador creating memorable shopping experiences for customers.

The role emphasizes assisting customers, meeting sales targets, and upholding company policies. This position reports to the Store Manager in the Operations department and is an hourly, non-exempt role.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative.
• Strong attention to detail and multi-tasking.
• Team-player with passion for outstanding customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service highlighted in the customer service manual.
• Promote and sell services and merchandise provided by the organization.
• Set goals to grow and improve selling skills and track sales.
• Uphold all company policies, procedures, and standards from manuals and memos.
• Assist in daily store operations including work lists, shipments, and maintenance.
• Present merchandise to promote and sell goods as per knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify merchandise needs, pricing concerns, and operations issues to management.
• Attend staff meetings and tech clinics for the store.
• Protect company assets and financial information by ensuring internal controls and reporting potential fraud.

Skills

Customer service

Interpersonal communication

Fast-paced environment

Self-starter

Attention to detail

Team player

Job description

HB: 00368 Mobile, Alabama (Westwood Plaza)

Hourly: $9.00 - $9.00

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

SUMMARY

The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities for this role.

QUALIFICATIONS

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.